Quality Analyst

Caterpillar•Peoria, IL

2d•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn’t be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a Quality Analyst in Peoria, IL. Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts, integrated logistics, and global service to develop and support our global dealer network and customers. We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth.

Requirements

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

Nice To Haves

Four-year degree in chemistry (or related field) or equivalent work experience.
Experience with various laboratory testing techniques.
Strong analytical skills are necessary.
Experience working in LIMS and Microsoft Office (Excel, Sharepoint, etc.).
Demonstrates willingness to be a leader.
Demonstrates expertise in all SOS Services oil testing.
Strong communication, interpersonal skills, and willingness to operate in a team environment.

Responsibilities

Providing team leadership (non-supervisory) and analytical sample processing support for SOS Services initiatives.
Using a variety of analytical techniques and wet chemistry to process oil, fuel, and coolant samples submitted by customers.
Providing team leadership in several areas of specialization, which may include: Management of employee training plans, ISO 9001 Quality System, Laboratory safety (CHP, Waste Disposal, EHS compliance), High level Instrument Troubleshooting & Repair, Laboratory Tours, Daily Customer Interactions, Quality Metrics & Sample Billing tracking.
Fuel Testing Support (Particle Count, Physical Tests, Oxidation Stability, Distillation, Color, % Biodiesel Pour Point & Cloud Point, Flash Point, Bacteria/Fungus Testing, Fuel Sulfur Analyzer).
Oil Testing Support (Particle Count Analysis, Viscosity Analysis, FTIR Analysis, Gas Chromatography, Titrate Analysis, ICP).
Coolant Testing Support (Physical Testing, Nitrite, pH, conductivity, RI testing, IC/HPLC).
Sample Prep, Handling & Registration support.
Material Inspection and Supply Receipt Support.
Daily Instrument Validation Support (Weight Audits, daily checks).