Quality Analyst – Escape Management Specialist

RTX•Halifax, NS

3d•Onsite

About The Position

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, headquartered in Longueuil, Quebec. We design and manufacture next-generation aircraft engines for various aircraft and helicopters. For nearly 100 years, our teams have been at the forefront of propulsion technology, focusing on making flight more efficient and reliable. Our engines support critical missions, including transporting people and goods, emergency medical services, humanitarian operations, and wildfire suppression. Pratt & Whitney Canada was recognized as one of Canada’s Best Employers for 2026 by Forbes for the 11th consecutive year and ranked #1 employer in the aerospace and defense industry in Canada. Our headquarters also continues to be recognized among the top employers in the Montreal region. We are seeking a detail-oriented individual to join our team to support and ensure our products meet the highest standards of functionality, reliability, and performance. The role reports to the Quality Manager, who is responsible for maintaining Quality and Conformity in a complex manufacturing facility. The Quality Analyst – Escape Management Lead is the primary point of contact for Quality issues that result in escapes to our customers, including Assembly & Test, Spares Customers, Overhaul, and OEMs. The Quality Analyst will trend SRR (Scrap, Repair and Rework) & QNLI (Quality Notification Line Item) data and collaborate with the Continuous Improvement team & Process Planning to identify improvement opportunities and solve problems affecting KPIs related to quality and flow within Halifax Operations. This position is based at our Halifax (Enfield) location, full-time (40 hours per week), and on-site with flexibility.

Requirements

Degree or Diploma in an engineering discipline or related field, Red Seal machinist (CNC machinist), or equivalent combination of relevant education and experience.
3 Years (minimum) experience in a manufacturing environment.
Experience in implementation of continuous improvement initiatives to achieve program and/or company objectives.
Strong knowledge of QA methodologies, tools, processes and best practices.
Solid understanding and working knowledge of Microsoft Office Suite (mainly Excel & PowerPoint).
Demonstrated soft skills and the ability to build and maintain relationships with all levels of leadership and employees as well as external stakeholders.
Excellent verbal and written skills for reporting bugs and documenting procedures.
Ability to work autonomously; self-managed with demonstrated attention to detail and follow-up.
Strong ability to analyze complex systems and identify potential issues.
Dependable, reliable, and flexible with a proven ability to effectively manage priorities & daily workload.

Responsibilities

Leading the full scope of the Escape Management process.
Initiating, facilitating, and leading containment activities, pre-escape meetings and official escape meetings with Quality Performance, Engineering, Supply Management, Customer Support, and other key stakeholders.
Initiating and facilitating all RCCAs related to internal and external escapes.
Leading Quality meetings with manufacturing and Leadership teams.
Working directly with customers to address escapes (Engine Center, Spares, overhaul).
Working with and following up directly with Supply Management Quality Specialists to address quality defects.
Prioritizing emerging Quality situations in manufacturing and ensuring corrective actions are in place.
Working closely with the Continuous Improvement Team to trend data and identify opportunities for improvement.
Working collaboratively with a multidisciplinary team to achieve Managing KPI data related to Quality Metrics and analyzing trends.
Providing weekly/monthly updates related to Quality Defects and Escapes to different stakeholders at contact, team, and quality meetings.
Taking ownership of and being accountable for multiple other tasks such as dealing with return parts on Inspection Lots, and requests from other departments.
Providing training as required on quality-related topics.