Quality Administrator USA

Cefetra Group•Chicago, IL

5d•Onsite

About The Position

This role is responsible for the core administrative quality activities for the USA and Canada organization. The Quality Administrator ensures that questionnaires, customer portals, quality documentation, and supplier and customer information are accurate, complete, and up to date. This position acts as the operational quality link between the USA organization and the Head Office Quality team in Alkmaar, the Netherlands. The role is primarily office-based in the Chicago or St. Louis area.

Requirements

Based in the Chicago or St. Louis area.
A relevant degree in Quality Management, Food Science, Food Safety or a comparable field.
Experience in quality assurance, food safety, supplier quality or compliance support.
Familiarity with US food safety requirements, FSMA and preferably PCQI certification, or willingness to obtain this.
Knowledge of HACCP, supplier documentation, traceability and corrective action follow-up.
A structured, accurate and detail-oriented way of working, with the ability to organize priorities and meet deadlines.

Responsibilities

Complete and follow up supplier and customer questionnaires and requests.
Collect and check information and ensure timely responses.
Prepare and share statements, certificates and quality documentation.
Keep supplier and customer information accurate and up to date.
Monitor document validity and follow up missing or expired documents.
Support supplier, customer, warehouse and third-party quality activities.
Coordinate product samples, testing requests and analysis results.
Support traceability exercises, mock recalls, audits and warehouse visits.
Support quality training activities.
Provide day-to-day quality support to internal and external stakeholders.
Coordinate routine quality topics with the Head Office Quality team.
Escalate recurring or business-critical quality issues when needed.

Benefits

An employment contract of 40 hours per week
Competitive base salary
Bonus program
401(k) with company contribution
Comprehensive medical, dental, and vision insurance
Paid vacation and company holidays
Flexible work environment
Professional development and career growth opportunities
The opportunity to work with customers and colleagues around the world
A collaborative culture where initiative, accountability, and entrepreneurship are valued.