Qualitative Project Manager (Remote) US hours

M3USA

15h•Remote

About The Position

M3 is a global leader in providing innovative technological and research solutions to the healthcare industry. This role is part of QQFS, a Gothenburg-based fieldwork agency and a wholly owned subsidiary of M3 Inc. QQFS specializes in conducting qualitative and quantitative market research in The Nordics and Benelux regions, as well as Austria and Switzerland. The Qualitative Project Manager will manage qualitative projects through their entire lifecycle, including client and partner management, and healthcare professional sample coordination. Experience with quantitative project management may also be expected.

Requirements

Bachelor’s Degree or equivalent work experience
2-3 years’ experience in market research project management, preferably in healthcare
Experience working with qualitative methodology
Exceptional time management, organizational skills and attention to detail.
Well-developed analytical and problem solving skills; ability to quickly solve problems as they present as well as proactively identify and resolve potential issues to avoid escalation.
Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
Ability to manage multiple qualitative projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time.
Very strong Microsoft Office skills including Excel, Outlook and Word, and be a quick learner of new technologies/software.
Exceptional written and verbal communication skills.

Nice To Haves

Experience in quantitative project management as well is preferred or may need to be developed.

Responsibilities

Manage qualitative projects through entire project life cycle including all aspects of managing clients, partners and healthcare professional sample.
Complete project management of quantitative projects may be expected as well.
Facilitate screening, scheduling and confirming of respondents for TDIs, focus groups, in-person IDIs, online qual interviews, etc. and ensuring all respondents are prepared according to client requirements.
Ability to act quickly to replace no-shows, follow up with late respondents, send last minute materials, etc. when alerted by client/moderator.
Setup and testing of survey/screener, monitoring of statistics, managing respondent honoraria and closing/auditing/invoicing of projects in technology based system.
Coordinate and lead project kickoff meetings for all assigned studies to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities.
Provide regular updates and progress reports on recruitment status to meet client needs.
Proactively identify potential fielding concerns and identify issues when in field.
Partner with sales team members and operations staff to address issues and/or make recommendations to improve performance on research studies.
Manage and leverage relationships with vendors, domestic and international, to facilitate accurate and timely deliverables, communications, and issue resolution.
Manage study profitability by monitoring and accounting for all project costs affecting the budget.
Provide guidance and mentoring to members of the Market Research Project Management team as needed.