About The Position

M3 Global Research, part of M3 Inc., provides comprehensive market research recruitment and support services to the healthcare and life science industry, with relationships reaching respondents in over 70 countries. The Qualitative Project Assistant's role is to coordinate qualitative projects and assist the Project Manager in ensuring projects are delivered according to client specifications. This role is crucial for the execution of qualitative projects, involving coordination with respondents, vendors, freelancers, and translation agencies, as well as quality checking deliverables before client submission. The assistant is accountable for the successful management of respondents, vendors, and project delivery.

Requirements

  • Native French speaking
  • Self-motivated individual with exceptional time management, organizational skills and attention to detail.
  • Well-developed analytical and problem-solving skills; ability to quickly solve problems as they present as well as proactively identify and resolve potential issues to avoid escalation.
  • Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
  • Self-motivated with the ability to prioritize and reprioritize throughout the day.
  • Very strong Microsoft Office skills including Excel, Outlook and Word, and be a quick learner of new technologies/software.
  • Exceptional written and verbal communication skills.
  • Ability to manage multiple research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time.

Nice To Haves

  • Experience in market research preferred, ideally in the medical/healthcare field.

Responsibilities

  • Aide in recruitment of respondents on a project in their local language, including recruitment from panel and free-finding.
  • Call, confirm and rescreen respondents that participated in an online screener.
  • Finalize the internal and client recruitment update spreadsheets for the Project Managers.
  • Responsible for the management and control of the vendors selected for qualitative projects they are allocated to, and help ensure M3 achieves and exceeds client expectations.
  • Responsible for checking any deliverables from the vendor.
  • Negotiating costs with vendors and freelancers and managing their progress throughout the lifecycle of the project.
  • Maintain and develop relationships with freelancers and vendors on behalf of M3 Global Research.
  • On occasion, liaise with clients on behalf of Project Managers.
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