Qualifications Coordinator
About The Position
Are you detail-oriented, people-focused, and ready to make an impact in a fast-moving industry? We’re looking for a Qualifications Coordinator to join our team and help ensure new Drivers are qualified, compliant, and ready to hit the road quickly. In this role, you’ll be the vital link between our Drivers, Agents, and internal stakeholders, making sure applications move smoothly through the approval process. You’ll combine your sharp eye for detail with strong communication skills to review documents, keep all parties informed, and help minimize any delays that could impact service.
Requirements
- High School Diploma or equivalent
- Customer service experience
- Basic computer skills
- Proficient with Microsoft Office Suite
- Excellent attention to detail, critical thinking, and problem-solving skills
- Ability to work independently and in collaboration with others
- Ability to quickly pivot from one task to another and reprioritize throughout the day
- Dependable and consistently available to work scheduled hours
Nice To Haves
- Office experience
- Trucking industry experience
Responsibilities
- Review new Driver applications for eligibility based on company standards and federal regulations
- Verify background checks and Motor Vehicle Records (MVRs) for compliance
- Communicate with Agents and Drivers via phone and email, providing updates on application status
- Review and track Driver drug test results
- Enter and maintain accurate data in internal systems
- Monitor process metrics and provide insights to improve efficiency and accountability
Benefits
- Individual Coverage Health Reimbursement Arrangement (ICHRA)
- Dental and Vision Insurance
- Company Paid Life Insurance and Accidental Death & Dismemberment (AD&D) Insurance
- Company Paid Short Term Disability Insurance
- Company Paid Long Term Disability Insurance
- Hospital Indemnity Insurance
- Long-Term Care Insurance Program
- Supplemental Term Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401K with up to 4% Employer Safe Harbor Matching
- Paid Vacation
- 8 Paid Holidays
- 1 Floating Holiday
- Identity & Fraud Protection
- Pet Insurance
- Employee referral bonus program ($500)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
