Quadient Inspire

XPT Software Australia Pty Ltd • Perth, ND

1d

About The Position

Quadient Consultant is responsible for designing, developing, and maintaining member correspondence using HBF’s correspondence management system. This role involves translating business requirements into effective correspondence solutions, building and updating correspondence templates, layouts, and business rules. The consultant will support projects, enhancements, and ongoing maintenance of the correspondence platform, while also monitoring, investigating, and resolving production issues within agreed service levels. Additionally, the role requires preparing test plans, executing testing, and managing defects. Maintaining documentation, ensuring governance standards and best practices are followed, and collaborating with internal stakeholders, technology teams, and external vendors are key aspects of this position. The consultant will also contribute to continuous improvement initiatives to enhance member and user experience.

Requirements

• Quadient Inspire
• HTML and CSS

Nice To Haves

• Quadient Inspire Designer
• Quadient Inspire Interactive
• Quadient Inspire Scalar
• Quadient Inspire Automation
• Sql Server Management Studio
• Octopus Deploy
• Bitbucket
• Solid experience in a technology development or application support role
• Experience supporting changes through a software development lifecycle and into production
• Basic programming or scripting experience (e.g. Java, object‑oriented scripting, XML)
• Exposure to HTML and CSS
• Strong analytical and problem‑solving skills, including investigating system and production issues

Responsibilities

• Designing, developing and maintaining member correspondence using HBF’s correspondence management system
• Translating business requirements into effective correspondence solutions
• Building and updating correspondence templates, layouts and business rules
• Supporting projects, enhancements and ongoing maintenance of the correspondence platform
• Monitoring, investigating and resolving production issues within agreed service levels
• Preparing test plans, executing testing and managing defects through to resolution
• Maintaining documentation and ensuring governance standards and best practices are followed
• Collaborating with internal stakeholders, technology teams and external vendors
• Contributing to continuous improvement initiatives that enhance member and user experience

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed