QMS & Quality Data Technician - K9 & Kin

Kalmbach Feeds•Carey, OH
•Onsite

About The Position

K9 & Kin is seeking a highly organized, detail-oriented QMS & Quality Data Technician to support the Quality Assurance and Food Safety teams at its pet food manufacturing facility in Carey, Ohio. The role maintains the Quality Management System, ensures documentation accuracy, manages quality records, analyzes data, and supports regulatory and certification compliance. It reports to the Quality Assurance Manager and supports both Quality Assurance and Food Safety leadership. The technician helps maintain the integrity of the facility’s food safety and quality systems by ensuring records are accurate, controlled, complete, and readily available. The role also supports product hold, release, and disposition by verifying that required quality, analytical, production, and food safety documentation is complete before finished products are recommended for release. Work is primarily based at the manufacturing facility and takes place across office, quality, laboratory-support, and manufacturing environments. Occasional exposure to production areas, laboratory settings, manufacturing equipment, sanitation records, and prerequisite-program documentation may occur.

Requirements

  • Two or more years of experience in quality systems, document control, regulatory compliance, manufacturing administration, or a similar support role within a regulated environment.
  • Highly organized, with exceptional attention to detail, strong time-management skills, and a commitment to confidentiality and record integrity.
  • Enjoys working with data, maintaining organized systems, identifying trends, and supporting informed business decisions through accurate reporting and quality metrics.
  • Strong Microsoft Office skills, particularly Excel and Word.
  • Clear communication and effective collaboration with Operations, Maintenance, Warehouse, Procurement, Quality Assurance, and Food Safety teams.

Nice To Haves

  • An associate’s degree in Business, Food Science, Quality Assurance, Information Systems, Agriculture, or a related field, or an equivalent combination of education and experience.
  • Experience with electronic document management systems, ERP software, dashboards, trend reports, or data visualizations.
  • Experience in pet food, food manufacturing, feed milling, pharmaceutical, or other regulated manufacturing industries.
  • Working knowledge of SQF, HACCP, GMPs, FSMA, FDA regulations, quality management systems, learning management systems, audits, and certification programs.

Responsibilities

  • Maintain QMS documentation, including controlled documents, SOPs, work instructions, forms, specifications, and revision histories; ensure documents are current, accurate, properly distributed, and obsolete versions are removed from use.
  • Collect, verify, organize, and maintain quality, food safety, sanitation, production, and training records.
  • Develop and distribute routine reports, dashboards, and quality metrics for plant leadership.
  • Maintain documentation supporting SQF, HACCP, FSMA, FDA, customer requirements, and internal policies.
  • Support internal audits, regulatory inspections, customer audits, and third-party certification audits by preparing documentation and audit evidence.
  • Track corrective and preventive actions, nonconformances, customer complaints, and verification activities through completion, supporting timely follow-up, accurate documentation, and continuous improvement.
  • Support documentation for environmental monitoring, sanitation verification, calibration, pest management, and other prerequisite programs.
  • Assist with product traceability exercises, mock recalls, record retrieval, and facility special projects.
  • Coordinate product hold, release, and disposition documentation; verify analytical results, microbiological testing, production records, and other required quality documentation before product release.
  • Partner with Quality Assurance and Food Safety teams to ensure products are released only after applicable quality, food safety, regulatory, and customer requirements have been satisfied.

Benefits

  • Competitive compensation package
  • Medical, dental, and vision benefits with eligibility from the date of hire
  • 401(k) with company match
  • Generous paid time off (PTO) policy
  • Company-paid short-term and long-term disability insurance
  • Company-paid life insurance
  • Professional development opportunities
  • Collaborative and dynamic work environment
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