QMS Engineer

Carlex Glass America, LLC•Nashville, TN

15h

About The Position

The QMS Engineer upholds the company Quality Policy and supports implementation, maintenance, and continual improvement of the corporate Quality Management System (QMS) at assigned facilities. The role supports compliance with IATF 16949, ISO 9001, and applicable customer-specific requirements, and maintains QMS documentation, document-control systems, and quality calendars. The position plans and conducts internal QMS audits, coordinates certification and customer-audit preparation, facilitates corrective action and management review, and trains and coaches process owners, internal auditors, and associates. It also supports manufacturing and customer quality activities, automotive Quality Core Tools, launch readiness, PPAP reviews, customer and supplier problem resolution, and applicable automotive glazing compliance records. The engineer partners with corporate and plant Quality leaders to improve product and process quality and supports Lean, 5S, Six Sigma, and other continual-improvement initiatives.

Requirements

Bachelor’s degree in Engineering, Business, or another technical field and at least three years of relevant manufacturing Quality experience; alternatively, a high school diploma or equivalent and at least eight years of relevant manufacturing Quality experience.
Hands-on experience maintaining QMS documentation, conducting internal audits, and supporting corrective-action closure.
IATF 16949 Internal Auditor certification.
Working knowledge of applicable IATF 16949 and ISO 9001 requirements, customer-specific requirements, document control, process-based auditing, and risk-based thinking.
Working knowledge of APQP, Control Plan, PPAP, FMEA, MSA, and SPC; recent Core Tools training or willingness to complete training within the first year.
Working knowledge of Lean Manufacturing, 5S, total quality concepts, and Six Sigma.
Experience applying structured problem-solving and root-cause analysis methods, such as 8D and 5 Whys.
Valid driver’s license for required business driving; valid passport if international travel is assigned.
Regular and predictable attendance, with flexibility to work off-schedule hours, including weekends and holidays, as business needs require.
Strong analytical skills and a practical, hands-on approach to problem solving.
Clear technical writing, accurate recordkeeping, and disciplined document control.
Ability to interpret requirements and translate them into practical procedures and controls.
Ability to coordinate cross-functional actions, influence without direct authority, and communicate across business functions and organizational levels.
Ability to teach quality systems and tools and support adoption of process changes.
Strong organization, prioritization, attention to detail, and follow-through across concurrent site activities.
Intermediate to advanced proficiency with Microsoft Word, Excel, and PowerPoint, and experience with QMS portals or databases.
Commitment to the company values of Safety, Customer Focused, Teamwork, Excellence, and Trust.

Nice To Haves

Automotive Tier 1 or Tier 2 manufacturing experience.
Five or more years of manufacturing Quality experience with substantial QMS responsibilities.
Experience supporting multiple manufacturing locations or corporate quality systems.
IATF 16949 Lead Auditor certification.
Familiarity with automotive glazing compliance documentation and associated testing and recordkeeping.
Minitab proficiency.

Responsibilities

Uphold the company Quality Policy and support implementation, maintenance, and continual improvement of the corporate QMS at assigned facilities.
Support compliance with applicable IATF 16949, ISO 9001, and customer-specific requirements within the assigned certification scope.
Maintain the corporate quality manual, process maps, procedures, forms, and work instructions; coordinate reviews and approvals.
Administer the shared QMS portal or database, including document revisions, distribution, access, external-document control, record retention, and removal of obsolete documents.
Monitor changes to customer-specific requirements and coordinate gap assessments, document updates, and implementation.
Maintain a quality calendar covering audits, certification milestones, management reviews, required submissions, and corrective-action deadlines.
Plan, coordinate, and conduct internal QMS audits using process-based and risk-based approaches; support manufacturing process and product audits with qualified site personnel.
Coordinate preparation for registrar surveillance and recertification audits and customer audits; organize objective evidence and track findings.
Facilitate root-cause analysis and corrective actions, assign owners and due dates, verify implementation and effectiveness, and escalate overdue or recurring issues.
Compile QMS performance measures, audit trends, customer feedback, and improvement opportunities for management review, and track resulting actions.
Train and coach process owners, internal auditors, and associates on QMS procedures, documentation practices, and applicable quality requirements.
Support cross-functional application of APQP, Control Plan, PPAP, FMEA, MSA, and SPC.
Support development and review of process flows, process FMEAs, control plans, standardized work, and DVP&R documentation, verifying alignment with customer and PPAP requirements.
Support launch readiness and review assigned PPAP submissions and supplier PPAP records for completeness, traceability, and required approvals.
Review process-audit and finished-product inspection results, customer complaints, warranty trends, and supplier quality concerns; coordinate systemic corrective actions.
Partner with corporate and plant Quality leaders to develop internal quality controls and improve product and process quality; communicate significant issues to appropriate leadership.
Maintain constructive customer and supplier relationships and participate in site visits, product reviews, and problem-resolution activities as assigned.
Support technical and compliance personnel in maintaining testing, reporting, and traceable records for applicable automotive glazing requirements, including FMVSS 205, UN Regulation No. 43, China Compulsory Certification requirements, and other assigned market requirements.
Promote preventive quality practices, share lessons learned across locations, and support Lean, 5S, Six Sigma, and other continual-improvement initiatives.
Follow site safety procedures and use required personal protective equipment in manufacturing areas.