QMS Documentation Specialist

Telabotics • Denton, TX

16h • Onsite

About The Position

Telamon is a leading provider of connectivity integration, implementation, and distribution solutions for many of the world’s most recognized telecommunications, transportation and consumer brands. Founded in 1985, we are a minority-owned company headquartered in Carmel, Indiana, and maintain a global footprint with locations in North America, Europe, and Asia. This work isn’t easy—and that is exactly why we do it. Telamon thrives when we’re solving problems that help enhance connectivity and lead to simplicity, safety, and reliability in everyday life. We are cultivating deeper connections with every bond we forge: a more comprehensive network that serves the world around us—inside our walls and out. At Telamon, leveraging AI and digital tools is a core part of how we operate. We expect employees at all levels to actively explore and apply technologies that improve productivity, decision-making, and overall performance. Learn more at telamon.com

Requirements

• Strong technical writing and documentation skills with high attention to detail and accuracy.
• Working knowledge of QMS frameworks and documentation standards (e.g., ISO 9001, NEBS, UL, FCC, or equivalent).
• Experience with document control systems and document management best practices.
• Familiarity with telecom and/or data center infrastructure, equipment certifications, and quality requirements.
• Ability to work cross-functionally with Engineering, Quality, Manufacturing, and Operations teams.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams); experience with document management platforms preferred.
• Associate or bachelor's degree in Engineering Technology, Quality Management, Technical/Business writing, Information Management or Industrial Engineering or related field preferred; equivalent experience will be considered.
• 3+ years of experience in quality documentation, document control, or QMS administration.

Nice To Haves

• Experience in telecom and/or data center environments strongly preferred.
• Familiarity with certification processes (NEBS, UL, ISO 9001, FCC, or similar) preferred.

Responsibilities

• Create, maintain, and control quality documentation including SOPs, work instructions, quality plans, inspection records, and certification packages in accordance with QMS requirements.
• Support the development and maintenance of certifications and compliance documentation relevant to telecom and data center infrastructure (e.g., NEBS, UL, ISO 9001, FCC, FAT documentation).
• Manage document control processes including version control, review cycles, approval workflows, and document distribution.
• Collaborate with Engineering, Quality, Manufacturing, and Operations teams to develop and update documentation that accurately reflects current processes and standards.
• Support Factory Acceptance Testing (FAT) documentation preparation and execution in coordination with Engineering and Quality teams.
• Assist in internal and external audits by preparing, organizing, and presenting required quality documentation and records.
• Identify documentation gaps, inconsistencies, or compliance risks and work with relevant teams to resolve them in a timely manner.
• Maintain the document management system, ensuring all records are organized, accessible, and audit-ready at all times.
• Support continuous improvement initiatives by documenting updated processes, revised work instructions, and lessons learned.

Benefits

• Medical, dental, vision, HSA with company match, dependent care FSA, life & disability coverage, voluntary plans, legal/ID protection, pet insurance, EAP
• 401(k) with company match, annual bonus based on company performance, referral bonuses, discounts, phone allowance
• Flexible PTO for salaried roles; starting at 15 days (PTO with 2 floating holidays) for hourly roles; paid holidays, floating holidays, parental leave, bereavement leave, and hybrid/remote options
• Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities
• Recognition programs, scholarships and educational stipends for children, company paid sabbaticals and company outings with access to local events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree