QMS Coordinator
About The Position
The QMS Coordinator supports the administration, maintenance, and continuous improvement of Quality Management System (QMS) programs, systems, and compliance activities. This newly created role will help strengthen data integrity, system effectiveness, audit readiness, and certification compliance across the business. You'll work closely with Quality & Food Safety teams while partnering across Manufacturing, Regulatory, Sales, Consumer Affairs, IT, and external certification organizations. The role offers hands-on ownership of key systems, exposure to compliance and certification programs, and opportunities to drive process improvements and reporting enhancements.
Requirements
- Bachelor’s degree in Food Science, Biological Sciences, Chemical Sciences, Engineering, or a related field.
- One to two years of experience in documentation management, quality systems, or a related technical environment.
- Strong organizational, attention-to-detail, and problem-solving skills.
- Experience with business and reporting tools such as Microsoft Office, Adobe Acrobat, Intelex, Tableau, Smartsheet, or similar platforms.
- Clear written and verbal communication skills with the ability to collaborate across teams.
- Adaptability and the ability to learn new systems and technologies quickly.
- Curiosity, learning agility, and a willingness to ask questions, investigate gaps, and drive improvements.
Responsibilities
- Administer and optimize SharePoint, Intelex, and other QMS systems, databases, and digital resources.
- Maintain accurate documentation, coordinate approvals, troubleshoot system issues, and ensure information is current and accessible.
- Support third-party certification programs, including Organic, Kosher, Non-GMO Project, and Gluten-Free certifications, with an emphasis on timely renewals.
- Coordinate certification documentation, audit and inspection preparation, facility registrations, licenses, and other compliance activities.
- Collect, validate, and consolidate Quality & Food Safety KPI data, and develop accurate, clear, and timely performance reports.
- Improve data-management practices and identify opportunities for reporting automation, standardization, and process optimization.
- Support customer complaint intake, investigation workflows, document routing, and communication across internal teams.
- Participate in cross-functional meetings and improvement efforts, identifying gaps, escalating risks, and helping teams move actions forward.
Benefits
- Delicious food choices for every taste and budget
- High standards of quality
- Values-driven company
- Making lives better by making delicious food accessible for all
- Strengthen the systems, documentation, and insights that support quality and food safety
- Exposure to digital platforms, certifications, regulatory activities, reporting, process improvement, and customer complaint management
- Help teams make informed decisions through accurate records, dependable systems, and clear reporting
- Partner with manufacturing locations, functional teams, customers, auditors, inspectors, and certification organizations
- Big opportunities and strong resources
- Welcoming, inclusive culture where contributions matter
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
