LTCR ICF/IID QIDP Surveyor

Texas Health & Human Services Commission•Lumberton, TX
•$60,432 - $81,351•Onsite

About The Position

The QMRP Surveyor, also identified as an LTCR ICF/IID QIDP Surveyor, protects residents’ health and safety by inspecting and investigating Texas intermediate care facilities for individuals with intellectual or developmental disabilities. The role assesses compliance with state and federal laws and health and safety regulations. It is a front-line field position involving regular travel to facilities, with limited office work and responsibility for writing reports that document deficiencies and support regulatory determinations. Under the direction of a program manager, the surveyor conducts on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys, including investigations of abuse, neglect, and exploitation. The role includes communicating with facility staff and others, conducting exit conferences, verifying correction of cited violations, and reviewing documents for quality assurance. The employee may assist with non-skilled resident care and oversight during emergency licensure actions, be on call for emergencies, and occasionally testify at hearings or court proceedings. State and federal training must be completed, and the employee must qualify to conduct surveys independently within the first year of hire.

Requirements

  • Bachelor’s degree from an accredited college or university in a human service field, including fields such as sociology, special education, social work, psychology, rehabilitation, counseling, humanities, allied health, behavioral science, early childhood intervention, or medical administration.
  • Direct experience with individuals with intellectual or developmental disabilities.
  • Must successfully complete state and federal training and become qualified to conduct surveys independently in the intermediate care facility program within the first year of hire.
  • Knowledge of principles and methods for evaluating the psychosocial needs of individuals in long-term care facilities.
  • Knowledge of consultation, social services, interpretation of regulations, program development, and organization.
  • Knowledge of individuals with intellectual or developmental disabilities.
  • Skill in interpreting complex federal and state regulations applicable to facilities serving individuals with intellectual disabilities.
  • Skill in quality assurance monitoring, certification, surveying, or investigation of facilities.
  • Ability to work independently and exercise professional judgment to reach sound decisions.
  • Ability to operate personal computers and software, including using a computer to write reports.
  • Ability to multitask, track competing priorities, solve problems, and prioritize work.
  • Ability to work as a team member or leader and make independent decisions in sometimes stressful situations.
  • Flexibility in work hours; the position requires 80% travel, including statewide, overnight, and weekend travel.
  • Reliable transportation is required.
  • Must pass fingerprint criminal background and SEMARC checks; additional checks may apply.
  • Must disclose potential conflicts of interest, secondary employment, volunteer activities, and friends or family who own, operate, or work at regulated providers.
  • If offered and accepting the position, the employee may not continue employment at HHSC-regulated facilities or providers.

Nice To Haves

  • One year of Qualified Intellectual Disability Professional (casework) experience in an intermediate care facility or social work experience in a long-term care setting working with persons with intellectual disabilities.
  • Experience assessing and implementing active treatment and health care services for individuals with intellectual and developmental disabilities.
  • Experience explaining and interpreting, or overseeing compliance with, state and federal licensure regulations and standards.

Responsibilities

  • Conduct on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys at intermediate care facilities.
  • Investigate allegations of abuse, neglect, or exploitation and assess facility compliance with state and federal health and safety regulations.
  • Communicate with internal and external parties to provide, exchange, or verify information and address inquiries, issues, or complaints about facility services.
  • Conduct exit conferences with facility staff regarding findings.
  • Complete inspection and survey reports documenting deficiencies and narratives supporting regulatory findings.
  • Visit long-term care facilities to verify correction of previously cited regulatory violations.
  • Perform quality assurance reviews of documents prepared by others, such as publications, assessments, and reports.
  • Assist with non-skilled care and resident oversight during emergency licensure actions; skilled care may be possible for employees who are registered or licensed nurses.
  • Be available for on-call duties involving emergencies, weather events, or high-priority situations at facilities or providers.
  • Occasionally testify at hearings or court proceedings regarding policy, procedures, history, findings, or activities.
  • Complete required state and federal training and become qualified to conduct intermediate care facility surveys independently within the first year of hire.

Benefits

  • 100% paid employee health insurance for full-time eligible employees.
  • Defined benefit pension plan and retirement annuity.
  • Generous time-off benefits.
  • Career advancement opportunities.
  • 401(k) and 457 programs.
  • Eligibility as an organization for the Federal Public Service Loan Forgiveness Program.
  • Excellent health benefits.
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