QI Project Manager - BIDMC

Beth Israel Lahey Health

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The QI Project Manager plays a critical role in driving performance improvement by leading and evaluating quality initiatives across the division and department. This position manages a diverse portfolio of projects supporting quality and quality improvement efforts, while applying strong technical expertise to identify data needs, design data collection tools and reports, and query, validate, analyze, and summarize trends from data repositories. The ideal candidate brings exceptional interpersonal and leadership skills, excels at facilitating interdisciplinary teams, and provides expert performance improvement guidance and mentoring to individuals and teams, helping turn data into meaningful, measurable improvements. Job Description: Essential Responsibilities: Develops project scope, goals, and objectives, success criteria, assumptions, and team membership through rigorous analytical processes in collaboration with project sponsor(s). Advocates interdisciplinary participation in all improvement efforts. Negotiate and define the scope of services provided to teams. Ensures effective project planning. Design communication strategies for project progress. Provides project guidance to operational project leaders and sponsors. Analyzes projects by vice presidents or department leaders to assess organizational potential and strategic alignment. Participates in organizational Committees and Councils as assigned (member or support staff). Collaborates with others to develop and execute redesign and performance improvement models. Identify strengths and weakness of teams and learning opportunities for individuals and teams. Develops approaches to quantify and report on key performance measures in all improvement work. Provides training in project management and performance improvement, Mentors team leaders and teams. Partners with sponsors and team leaders to strategize team project plans. Ensures equal participation by team members, providing feedback to all levels of the team. Facilitates alignment of goals across the organization. Actively seek information from all customers. Identifies sources of data for teams, including internal and external benchmarking information. Facilitates the documentation of process flows (current/future state). Designs data collection methods and data analyses to support team efforts.

Requirements

  • Bachelor's degree in Business or Healthcare Management required; Master's degree in Business or Healthcare Management preferred.
  • 1+ years of related work experience required.
  • Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, PowerPoint, or Access, and other web-based applications; May produce complex documents, perform analysis, and maintain databases.

Nice To Haves

  • At least 5 years of QI/PS experience in a healthcare setting.
  • Excellent skills in client management, team building, and motivating large groups.

Responsibilities

  • Develops project scope, goals, and objectives, success criteria, assumptions, and team membership through rigorous analytical processes in collaboration with project sponsor(s).
  • Advocates interdisciplinary participation in all improvement efforts.
  • Negotiate and define the scope of services provided to teams.
  • Ensures effective project planning.
  • Design communication strategies for project progress.
  • Provides project guidance to operational project leaders and sponsors.
  • Analyzes projects by vice presidents or department leaders to assess organizational potential and strategic alignment.
  • Participates in organizational Committees and Councils as assigned (member or support staff).
  • Collaborates with others to develop and execute redesign and performance improvement models.
  • Identify strengths and weakness of teams and learning opportunities for individuals and teams.
  • Develops approaches to quantify and report on key performance measures in all improvement work.
  • Provides training in project management and performance improvement, Mentors team leaders and teams.
  • Partners with sponsors and team leaders to strategize team project plans.
  • Ensures equal participation by team members, providing feedback to all levels of the team.
  • Facilitates alignment of goals across the organization.
  • Actively seek information from all customers.
  • Identifies sources of data for teams, including internal and external benchmarking information.
  • Facilitates the documentation of process flows (current/future state).
  • Designs data collection methods and data analyses to support team efforts.

Benefits

  • As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
  • Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
  • More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.
  • Equal Opportunity Employer/Veterans/Disabled
  • At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs.
  • Our culture promotes continuous learning, growth, innovation and a sense of belonging.
  • We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life.
  • While you're busy caring for and supporting our patients, we take care of you.
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