QI Field Services Associate

Sevita • Mount Laurel Township, NJ

3d • Onsite

About The Position

REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

The Quality, Risk and Compliance teams focus on maintaining compliance and auditing to mitigate risk for our operations. This keeps the company in compliance with State, Federal and overall company requirements, but most importantly to keep our clients safe and help them live their best life.

Requirements

• Associates degree in Human Services, education, psychology, sociology or related field required
• Minimum two plus years related experience
• Valid driver’s license from state of residence
• Demonstrate knowledge of quality assurance procedures and federal, state and local coalition laws and mandates
• Demonstrate knowledge of computers and knowledge of data management processes
• Demonstrate knowledge of eligibility determination processes and filing procedures

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Conduct case file and record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure contractual performance expectations are met.
• Submit weekly Quality Assurance reports in a timely manner
• Present consistent feedback to management regarding areas that need improvement
• Ensure 100% of clients participate in the client satisfaction survey
• Ensure all clients receive a return call within 24 hours of calling and leaving a message
• Review quality assurance standards, study existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs
• Creates, implements and monitors standard operating procedures
• Performs other related duties and activities as required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree