QI and EHRS Specialist

OPTIMIST BOYS HOME & RANCHLos Angeles, CA
$25 - $25Onsite

About The Position

Supports the implementation of compliance initiatives related to clinical record documentation and chart maintenance standards across the STRTP and TSH programs, while also contributing to quality improvement activities and projects as assigned for all programs. Additionally, plays a key role in the implementation and maintenance and further development of the electronic health records maintained by the agency.

Requirements

  • Two years of working experience in related field required.
  • Knowledge of electronic health records system and utilization of such required.
  • Strong writing, communication, and teamwork skills.
  • Must be efficient in Microsoft Office (Word, Excel, Power Point and Access).
  • Proficient in maintaining, and tracking of information (outcome measures/ reporting).
  • Detail orientation, creativity and self-starter a must.
  • Must have visual, physical and technical ability to independently operate a computer and a variety of office equipment, including telephone communications switchboard.
  • Will require bending, stooping, filing and lifting of general office and health records.
  • Must have ability to visually review data, hear and verbally communicate with others.
  • All employees, regardless of position, serve as role models for children and adolescents who are served by our Agency. Therefore, each employee must all times be emotionally stable and able to function effectively with children, adolescents and adults who may have mental or behavioral health problems.
  • The staff must be able to demonstrate appropriate daily behavior, appropriate expression of emotions, as well as appropriate role modeling.
  • Hostility, aggression and unnecessary or inappropriate physical actions as well as inappropriate emotional expression is not acceptable.
  • Must be able to pass criminal/fingerprinting background check, TB test, physical exam and drug screen tests.
  • Must have valid CA driver’s license and a clear DMV record.

Nice To Haves

  • Bachelor’s degree in a behavioral science or related field preferred.
  • Knowledge of Los Angeles County’s Integrated System (IS) and IBHIS preferred.
  • Working knowledge of DMH, DCFS and Title 22 documentation preferred.
  • Working knowledge of quality improvement practices preferred.
  • Knowledge of privacy and security standards (HIPAA) preferred.

Responsibilities

  • Opens and maintains client profiles in the Electronic Health Record System (EHRS); collaborates with co-workers to ensure accurate and up-to-date client files.
  • Creates and maintains placeholder (“dummy”) files for the offsite STRTP location to support documentation needs and licensing requirements.
  • Conducts thorough reviews of open and closed client files using a standardized checklist; identifies and requests missing documentation to ensure compliance.
  • Uploads daily incident reports into the EHRS to maintain accurate and complete records.
  • Actively participates in quality improvement committees to support program development and compliance.
  • Performs data entry tasks as assigned by the supervisor, ensuring accuracy and confidentiality.
  • Works closely with the Quality Improvement department, administrative staff, therapists, and case managers to support the collection and maintenance of client data.
  • Is actively involved in the setup of the EHRS, its maintenance and further development.
  • Ensures that EHRS documentation is up-to-date and accurate and complies with DMH, DCFS and accreditation standards.
  • Participates actively in the communication and coordination with the EHRS vendor and keeps current with system setup and development.
  • Attends user groups and conferences as needed.
  • Assists in maintaining the office space, quality improvement storage room, and client records room in coordination with co-workers.
  • Completes additional projects and assignments (including special projects) as directed.
  • Attends required onsite and offsite training sessions to stay current with program standards and procedures.

Benefits

  • All employees must comply with occupational safety and health standards and all rules, regulations and orders pursuant to Division 5 of the California Labor Code which are applicable to his or her own actions and conduct.
  • All employees must comply with all organizational wide policies and procedures and those department specific policies and procedures that apply to this position.
  • All agency employees must maintain confidentiality of client and case information and may not access information unless directly related to their job responsibilities and duties.
  • All information in case records shall be confidential and shall be available only to the placement agency staff and personnel who need access for the performance of their duties, otherwise special consent is required.
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