QC Documentation Specialist II

nVentTempe, AZ
Onsite

About The Position

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. This role will play a crucial part in the migration of site documents into a single source document control system and will be integral in our journey to become ISO 9001 Certified across our Centralia, Illinois and Tempe, Arizona sites. The specialist will develop and maintain documentation related to ISO 9001 Certification, the Quality Management System and Document Control. They will ensure compliance with ISO 9001 standards through accurate record keeping, conduct document control auditing, and collaborate between multiple departments to develop and document processes accurately. Additionally, the role will assist with documentation of Non-Conformance Reporting (NCR) and Customer Complaint interface in Salesforce, and assist in data analysis for internal and external defects and Root Cause Analysis. Other duties as assigned.

Requirements

  • High school diploma or equivalent experience required.
  • Two years of technical documentation experience is required.
  • Strong understanding of ISO 9001 standards and quality management principles.
  • Proficient in Microsoft Office Software and ability to compose and handle quality documents, corrective actions and root cause analysis.
  • Ability to work independently and collaboratively.
  • Excellent written, organizational, and diligent skills and verbal communication.
  • Capability to operate autonomously with minimal oversight.

Nice To Haves

  • Technical or vocational training in electrical systems preferred.
  • 5 years in manufacturing is helpful.

Responsibilities

  • Play a crucial part in the migration of site documents into a single source document control system.
  • Play an integral role in our journey to become ISO 9001 Certified across our Centralia, Illinois and Tempe, Arizona sites.
  • Develop and Maintain documentation related to ISO 9001 Certification, the Quality Management System and Document Control.
  • Ensure compliance with ISO 9001 standards through accurate record keeping.
  • Conduct document control auditing.
  • Collaborate between multiple departments to develop and document processes accurately.
  • Assist with documentation of Non-Conformance Reporting (NCR) and Customer Complaint interface in Salesforce.
  • Assist in data analysis for internal and external defects and Root Cause Analysis.
  • Other duties as assigned.

Benefits

  • Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
  • A 401(k) retirement plan and an employee stock purchase plan — both include a company match.
  • Tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.
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