QA Training Coordinator - Patient Access

Nationwide Children's Hospital • Columbus, OH

4d • Onsite

About The Position

Coordinates and manages training programs, schedules, and materials to ensure effective employee development and performance improvement. Develops and implements training programs for new and existing employees. Coordinates and schedules training sessions and workshops. Monitors and evaluates the effectiveness of training programs. Maintains training records and prepares reports on training activities. Collaborates with department managers to identify training needs and requirements. Assists in the design and development of training materials and manuals.

Requirements

• Valid Ohio driver’s license and proof of auto insurance is required by hospital policy.
• Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children’s Hospital and must maintain qualification of insurance guidelines.
• Two years’ experience in health care setting, required.
• Excellent communication and customer service skills
• Strong professional demeanor with the inherent ability to rapidly establish credibility and rapport with others.
• Demonstrated ability to identify opportunities for process improvement, identify solutions, plan for and implement those same solutions.
• Computer skills
• Decision Making
• Hearing acuity
• Interpreting Data
• Problem solving
• Reaching above shoulder
• Repetitive hand/arm use
• Seeing – Far/near

Nice To Haves

• Bachelor’s degree, preferred.

Responsibilities

• Develops and implements training programs for new and existing employees.
• Coordinates and schedules training sessions and workshops.
• Monitors and evaluates the effectiveness of training programs.
• Maintains training records and prepares reports on training activities.
• Collaborates with department managers to identify training needs and requirements.
• Assists in the design and development of training materials and manuals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level