QA Test Automation-Senior Manager

Verizon • Alpharetta, GA

6d • $124,000 - $238,000 • Hybrid

About The Position

Verizon is seeking a Senior Manager of QA Test Automation to lead and transform web and service automation testing frameworks and integrate AI solutions into the testing ecosystem. The role drives the strategic execution and optimization of automation and AI initiatives to ensure high-quality deliverables and operational excellence. It develops and executes test automation strategies for mobile app, web, and service testing across Value segments, using AI to reduce time and cost. The position also involves collaborating with business and technical teams to ensure quality and leading a team of QA professionals.

Requirements

• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant experience, demonstrated through work and/or military experience, specialized training, or a combination.
• Experience in automation testing of web applications and APIs.
• Expertise in automation frameworks such as Playwright or similar.
• Experience with AI/ML tools and techniques, particularly in testing and defect management.
• Experience building MCP servers, tools, and integrations connecting LLM agents to internal systems.
• Experience with developer AI tools such as GitHub Copilot, Cursor, and Devin AI.

Nice To Haves

• Bachelor’s degree in Computer Science or a related field.
• Strong programming skills in TypeScript, Python, or similar, with deep hands-on expertise using Playwright with TypeScript.
• Deep understanding of CI/CD pipelines and cloud-based testing environments.
• Exceptional communication and stakeholder management skills.
• Ability to adapt to and drive change in a fast-paced, dynamic environment.
• Experience in continuous improvement initiatives and root cause analysis.
• Certifications in AI/ML or automation testing tools.
• Experience with PyTorch or other AI frameworks.
• Knowledge of performance testing tools such as JMeter or LoadRunner.
• Familiarity with Agile and DevOps methodologies.

Responsibilities

• Lead the development and implementation of a comprehensive automation strategy for web and service applications.
• Design and manage scalable, robust automation frameworks for functional, performance, and regression testing.
• Evaluate and integrate AI/ML-driven tools to improve test case generation, defect prediction, and testing accuracy.
• Collaborate with Development, DevOps, and QA teams to embed automation and AI solutions into CI/CD pipelines.
• Monitor emerging trends and technologies in AI and automation and bring innovative solutions to the organization.
• Mentor and coach engineers, fostering continuous learning and technical excellence.
• Define and track KPIs for automation and AI initiatives and ensure alignment with business goals.
• Manage resource allocation, budgets, and timelines for automation and AI projects.

Benefits

• Health and wellness benefit options, including medical, dental, vision, short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
• Matched 401(k) savings plan.
• Up to 8 company-paid holidays per year and up to 6 personal days per year.
• Paid parental leave.
• Adoption assistance.
• Tuition assistance.
• Other incentives and an award-winning total rewards package.
• Potential compensation such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Up to 15 days of vacation per year for newly hired employees, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior