Quality Assurance (QA) Technician

Rockline Industries, people who make it right • Morristown, TN

2d • Onsite

About The Position

The Quality Assurance Technician provides support for production, purchasing, product development, project managers, and customers to ensure that all applicable regulations and customer expectations are met in the production process. This role is designated as Safety-Sensitive, meaning the associate's inability or impaired ability to perform their job-related tasks could result in a direct threat to their safety or the safety of others.

Requirements

• High School Diploma/GED required, plus a minimum of 1-3 years’ experience in Quality, Laboratory, or a Manufacturing setting
• Working knowledge of Microsoft tools (Word, Excel, PowerPoint) required.
• Strong problem-solving skills.
• Ability to communicate across all levels of the organization.
• Work prioritizing is essential for success.
• Ability to make sound decisions and influence others.

Nice To Haves

• STEM-related degree preferred
• FDA experience highly desired
• Ability to work in a fast-paced, high-pressure environment with limited supervision is a plus.

Responsibilities

• Provide daily support to all manufacturing cells and internal customers for Quality related issues and concerns.
• Perform the first piece inspection process for all finished goods.
• Investigate non-conforming material; write investigation and non-conformance reports. Update NCM raw materials and finished product disposition.
• Perform quality inspection on new products to ensure finished goods comply with required specifications.
• May make decisions on NCM bracketing for a product to be placed on hold or released for sale.
• Perform weekly cGMP audits of Operations, Chem Mix, and Central Accumulation Area.
• Assist with customer returns and process credit orders as needed.
• Assist with supplier complaint process.
• Work on special projects as assigned by the QA Manager or QA Supervisor.
• Provide OJT for new hires in the absence of a QA Tech II.
• Supports Operations with DHR inquiries and corrections, as needed.
• Sample/Inspect all applicable incoming raw materials. Perform testing as needed.
• Monitor and maintain solution and finished product retain samples, ensure annual inspections are completed.
• Manage QA Hold/Quarantine area.
• Obtain environmental samples as needed.
• Demonstrate commitment to the company’s RRITE Values of Renew, Respect, Integrity, Teamwork, and Excellence.
• Associates have a direct and important role in ensuring that all work is performed in a safe manner.
• Contribute to a cooperative working effort by demonstrating a willingness to perform other job-related work, as needed or requested.

Benefits

• Medical, Dental, Vision, Life, Short-Term/Long-Term Disability Insurance effective 30 days after first full month
• 401(k) Match
• 7 Paid Holidays, 3 Floating Holidays for use at employee’s discretion
• Immediate eligibility for holiday and vacation pay
• Work-Life Balance
• Climate-Controlled and cleanest work environment in Morristown
• Education Reimbursement
• Fitness Reimbursement
• Employee Product Giveaways
• Referral Program
• Associate discount programs
• Overtime available

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED