Quality Assurance (QA) Manager

Pacific Coast Producers • The Dalles, OR

18h • $75,000 - $95,000 • Onsite

About The Position

Pacific Coast Producers (PCP), a growing agricultural cooperative with food production facilities across the West Coast, is seeking an experienced and innovative Quality Assurance (QA) Manager to join its team at its Production Facilities in The Dalles, OR. PCP is dedicated to investing in its people and fostering a culture of service, where each employee can do their best to make affordable, high-quality food for customers across North America. Join our legacy of talented people working together to innovate and lead our industry. As a member of PCP, you will have access to a comprehensive benefits package that includes top-quality, medical, dental, and vision insurance, generous paid time off, and a retirement savings plan to help secure your future. The QA Manager plays a crucial role in maintaining our Food Safety and Quality programs in line with GFSI standards, requiring a deep understanding of food safety regulations, quality systems, third-party audits, and crisis management. This position demands a highly self-motivated individual with exceptional communication skills to convey technical information effectively, ensuring value and efficiency. The ideal candidate should excel in a team environment, seamlessly interacting across departments to promote continuous improvement and goodwill while minimizing conflict.

Requirements

• Minimum of 3 years of experience and demonstrated knowledge of food products, quality systems, and regulatory compliance preferred.
• Bachelor of Science degree (Food Science or related field) preferred.
• HACCP certification through a recognized HACCP certification program
• Have or be willing to obtain SQF practitioner certification through an accredited SQFI training program.
• Preferred candidates will have knowledge of food safety, food regulatory compliance, cGMPs, statistical process control programs, food manufacturing processes, quality control, product grading, and analytical testing.
• Excellent verbal and written communication skills.
• Strong organizational skills and an ability to meet established deadlines.
• Demonstrate good leadership skills and an ability to work effectively with others.
• Proficiency with general computer skills (Microsoft Excel, Outlook, Word, PowerPoint, etc.)

Responsibilities

• Ensures compliance to FDA 21 CFR 117 and the Food Safety Modernization Act (FSMA).
• Maintains Global Food Safety Initiative (GFSI) certification with Safe Quality Foods (SQF) by maintaining requirements and ensuring compliance with all system elements.
• Ensures compliance with Food Safety and HACCP programs, training, and continuous improvement.
• Acts as contact and liaison for inspections and audits including customer, FDA, ODA, Kosher, and Halal.
• Performs internal audits and follows up on action items to ensure their closure.
• Responsible for assuring all products are produced within established quality specifications.
• Communicate quality related technical information including certificates of analysis and key performance indicators to maximize value, efficiency, and maintain established quality standards.
• Evaluate consumer complaints with continuous monitoring of complaint activity, review corrective actions, evaluate trends, and recommend improvements to reduce or eliminate complaints.
• Responsible for facility level document control and change order management systems.
• Supervise collectively bargained (union) employees at the Riverside and Downtown facilities in The Dalles, OR.
• Manages laboratory, product grading, and sanitation activities, including training to SOPs.
• Ensures subordinate development by utilizing the Performance Management program.
• Ensures that all safety rules are enforced and notify management of any issues.
• Perform other duties as assigned.

Benefits

• Competitive pay with opportunities for advancement.
• Annual profit-sharing bonus program.
• Medical, dental, and vision coverage for you and your family, starting the first of the month after you join us.
• Retirement plans to support your long-term security.
• Paid time off including vacation, holidays, parental leave, sick leave, and bereavement.
• Life and disability insurance plus an Employee Assistance Program.
• Development opportunities through online courses, classroom training, and on-the-job growth.
• The stability of a farmer-owned cooperative with more than 50 years of success.
• A mission-driven culture focused on feeding families across North America.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager