QA Technician - Second Shift

The Krusteaz Company • Effingham, IL

2d • Onsite

About The Position

The Krusteaz Company is looking for a Second Shift Quality Technician to join our Effingham team! The Quality Assurance Technician position is responsible for addressing routine quality assurance issues and maintaining standards for quality in the processing of products by testing and auditing raw materials, finished goods, and food production lines. This technical position assures regulatory compliance, product safety and product quality.

Requirements

• Must be able to communicate in English with team members and supervisors through various channels, including radio, email and in-person interactions.
• Practice open and effective communication with all members of the department and throughout the plant.
• Demonstrate initiative and self-direction in planning, organizing, documenting, and solving problems.
• Understands and uses computer software, including MS Office, inventory management, and other proprietary and database software.
• Capable of complete and accurate documentation and record keeping.
• Ability to develop quality system documents.
• Strong math, reading, sensory, technical writing and verbal communication skills.
• Strong attention to detail and standardized procedures.
• Ability to work without direction supervision, troubleshoot, problem solve, multi-task and prioritize activities under pressure.
• Consistently demonstrates regular and reliable attendance by reporting to scheduled shifts and appropriately managing the use of time off.
• Works overtime and alternative shifts as needed.
• Follows procedures to ensure all food quality standards are met or exceeded.
• Must also produce quality work measured by efficiency, accuracy, and completion of both personal and company goals in a manner that embodies CM values and our culture of integrity, dignity and respect.
• Employees are required to conduct their work in a safe and legal manner, according to all GMP food safety standards as well as following all compliance and CM safety protocols.
• Employees must be willing to be responsible for their safety and health as well as the safety and health of all employees, vendors and visitors.

Nice To Haves

• Enjoyment of baking.
• Associates degree in a science-related field or equivalent experience preferred.
• Two years’ experience in quality control or food processing preferred.

Responsibilities

• Pulls and tests blended product samples for performance to company quality standards using appropriate sensory and/or analytical tools.
• Performs tests on and samples raw materials for production use.
• Maintains samples of controls, raw materials and organization of the storage room.
• Determines product acceptability based on experience with product, specifications, knowledge of customer and consideration of food safety and labeling issues.
• Conducts first case/line audits (including random audits) to verify a variety of requirements such as correct packaging, labeling, codes, unit weights, and processing parameters.
• Conducts monthly food safety audits of the entire plant based on the food safety audit program.
• Assists with other audits as needed.
• Accurately records observations and test results.
• Manages the filing, organization, storage and archiving of production documents.
• Follows prescribed lab testing procedures, including the use of all QA equipment.
• Has a basic understanding of computer systems used at Krusteaz and has a moderate understanding and can use and Microsoft suite programs.
• Can perform data entry into a computer.
• Audits production batch tickets and proactively reacts to potential information discrepancies.
• Understands and follows hold and rework procedures including inventory management, material disposition process, and license printing procedures.
• Places product on hold when an issue arises.
• Capable of writing dispositions, investigations.
• Exercises basic troubleshooting, problem solving and decision-making skills to resolve quality issues.
• Serves as an effective resource to the manufacturing team and other internal customers.
• Ensures compliance with GLP’s, GMP’s, HACCP, third party audits and other state/federal regulations.
• Has an understanding of the prerequisite food safety programs to support the BRC certification.
• Performs calibrations on various types of pieces of equipment, including but not limited to lab equipment, production equipment and chemical dilutions.
• Performs special projects and participates in continuous improvement activities as assigned.
• Performs lab master sanitation and cleaning tasks.
• Participates in annual companywide technical skill testing.
• Attends daily meetings as needed.
• Performs customer complaint investigations and testing as needed.

Benefits

• top tier health insurance plan with lower-than-average employee cost share
• generous PTO
• 401(k) match
• comprehensive medical, dental, and vision insurance (starting at $60-$95/month for employee-only coverage on the PPO Plan or starting at $30-$45/month for employee-only coverage on the HDHP)
• 401(K) matching
• 3 weeks of paid time off
• 10 paid holidays
• 1 paid personal holiday
• company provided life insurance and disability insurance
• flexible spending account
• healthcare saving account
• voluntary accident insurance
• voluntary critical illness insurance
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree