QA TEAM MANAGER II

McCormick & Company • Sparrows Point, MD

5d • $87,910 - $153,870 • Onsite

About The Position

This position is responsible for managing and directing activities that include product quality and defect management through managing a QA Technician/Lab Team to meet the needs of internal and external customers while achieving key indicator results that support business goals. The person is responsible for managing the supplies and labor budget. A core responsibility is to develop the team to their fullest potential through HPO. This position initiates and leads process improvement initiatives, PDCA, and root cause analysis.

Requirements

• BSc in Engineering, Biology, Chemistry, Food Science or other technical degree
• 4 years of management or leadership experience, at least 2 of which in a processing or production / industrial environment, preferably in a quality role.
• Must understand the importance of Cost of Quality and JTE processes.
• Must understand the critical service role of QA within the production environment.
• Knowledge of SAP or other enterprise resource tools is an asset.
• Strong understanding of how the quality team integrates with other areas and coordinates to contribute to the achievement of goals through influence.
• Excellent interpersonal and strong leadership skills including the ability to motivate, set targets, and drive sustained results.
• Strong leadership and training skills. High cross function engagement to solve quality production problems.
• Food Safety and Quality Programs and Standards; Consensus Building; Cross-functional Influence; Excellent Microsoft Suite Skills for communication of technical knowledge.
• Full supervisor responsibilities, contributing to the motivation/development of team through professional leadership and ensuring team members are motivated and capable of delivering a high level of performance.
• Leadership includes setting objectives, coaching employees in pursuit of those objectives, appraisal of performance relative to objectives, and determination of reward outcomes.

Nice To Haves

• FSPCA (PCQI), ASQ certification (CHA, CQE) or Six Sigma Black Belt

Responsibilities

• Creates a vision for the team that aligns with McCormick and the operational facility
• Leads team by applying situational leadership, coaching, facilitation, presentation, role playing (feedback & conflict management) skills and leveraging established processes of JTE
• Uses the HPO Systems (Goal Setting, Performance Management, Problem Solving & Decision Making, Training & Development, Information Systems, Rewards & Recognitions) to empower and develop their teams using established HPO systems, core beliefs, guiding principles
• Leads failure analysis when required (including for safety near miss and actual incidents). Participates in planning for technological and engineering improvements.
• Performs evaluations and creates development/training plans for individuals within the team and manages employee relations. Actively uses PDPs to document and facilitate improvement/recognition discussions. Manages compensation process for team and recommends wage increases for high performers (pay for performance)
• Develops and ensures all procedures and best practices are documented and creates an atmosphere of 100% compliance to operational processes and procedures and continuous improvement using TWI, SPC, SQC, VSM & PDCA (problem solving) methodologies and established principals, including GMPs and other guidelines to ensure safety and quality
• Qualifies CBA/Centerlines in partnership with operational teams
• Leads problem solving events and process improvement using RCA and CAPA tools

Benefits

• Competitive compensation
• Career growth opportunities
• Flexibility and Support for Diverse Life Stages and Choices
• Wellbeing programs
• 401k
• health insurance
• paid time off
• Comprehensive health plans covering medical, vision, dental, life and disability benefits
• Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support
• Retirement and investment programs including 401(k) and profit-sharing plans
• McCormick’s Incentive Bonus (MIB) Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager