QA Team Lead

Berkshire Hathaway Direct Insurance Company•Jenkins Township, PA

4d•Onsite

About The Position

The QA Team Lead is a hands-on technical leadership role responsible for guiding, mentoring, and supporting a QA team while ensuring high-quality, secure, and compliant software releases. This role balances people leadership, delivery execution, and technical oversight, working closely with QA and other teams to continuously improve quality practices across the organization.

Requirements

Bachelor’s or master's degree in computer science, Information Systems, Mathematics, or equivalent relevant industry experience.
3+ years of experience across multiple testing strategies, including system, regression, integration, compatibility, performance, and user acceptance testing within an Agile environment.
Strong experience working with SQL, NoSQL, and other query languages.
Excellent analytical, critical-thinking, and problem-solving skills with strong attention to detail.
Strong written and verbal communication skills, with the ability to effectively collaborate across technical and non-technical teams.

Nice To Haves

2+ years of people leadership experience
3+ years of automated testing experience using frameworks and tools such as SpecFlow/Reqnroll or Playwright
Proficiency in object-oriented programming languages such as C# or Java
Experience with commercial Property & Casualty insurance systems and products

Responsibilities

Lead, mentor, and develop a QA team, fostering a collaborative and high-performance culture.
Conduct interviews, influence hiring recommendations, and actively participate in onboarding to support organizational growth.
Own ongoing coaching, mentoring, and support to team members, including identifying training needs, creating development plans, and promoting QA best practices and standards.
Conduct regular one-on-one meetings and annual performance reviews.
Guide and support team members during Sprint Planning, Backlog Refinement, Standups, Retrospectives, and Production Releases ensuring effective participation and alignment with sprint goals.
Provide insight into team capacity and availability to support accurate sprint planning and delivery commitments.
Actively support sprint execution by assisting with priority items and removing impediments to ensure sprint objectives are met.
Own regression suite for your sprint team's area of application responsibility and participate in regression execution.
Ensure adherence to best practices, maintainability, and scalability as outlined by the Automation Center of Excellence.
Review and provide feedback on pull requests to ensure test code quality, maintainability, and alignment with organizational standards.
Ensure test automation efforts align with security, compliance, and regulatory requirements.
Continuously evaluate and enhance QA processes, practices, and standards in collaboration with other QA Team Leads.
Oversee and maintain documentation related to testing processes, procedures, tools, and standards.
Research, evaluate, and propose new testing tools, techniques, and approaches to improve quality, efficiency, and coverage.

Benefits

Medical (PPO/HDHP), vision, disability, and life insurance.
Enhanced dental plan with orthodontia coverage in addition to a standard plan.
Generous PTO plan for all benefit-time eligible employees.
Paid company holidays and 4 floating holidays.
Paid parental leave.
Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
Voluntary benefits that include accident, critical illness, and hospital indemnity.
Employee discount and rewards program on travel, tickets, electronics, home, and more.