QA Team Lead

Berkshire Hathaway Direct Insurance Company•Pittston, PA

18h•$100,000 - $120,000•Hybrid

About The Position

The QA Team Lead is a hands-on technical leadership role responsible for guiding, mentoring, and supporting a QA team while ensuring high-quality, secure, and compliant software releases. The position balances people leadership, delivery execution, and technical oversight, and works closely with QA and other teams to continuously improve quality practices across the organization. This is a hybrid remote role requiring onsite presence in Pittston, PA at least once every other month. Candidates must live within a reasonable driving distance of either the Pittston, PA or Omaha, NE BHDIC office for required onsite meetings as needed at whichever office is local to the employee.

Requirements

Bachelor’s or master's degree in computer science, Information Systems, Mathematics, or equivalent relevant industry experience.
At least 3 years of experience across multiple testing strategies, including system, regression, integration, compatibility, performance, and user acceptance testing within an Agile environment.
Strong experience working with SQL, NoSQL, and other query languages.
Excellent analytical, critical-thinking, and problem-solving skills with strong attention to detail.
Strong written and verbal communication skills and the ability to collaborate across technical and non-technical teams.

Nice To Haves

At least 2 years of people leadership experience.
At least 3 years of automated testing experience using frameworks and tools such as SpecFlow/Reqnroll or Playwright.
Proficiency in object-oriented programming languages such as C# or Java.
Experience with commercial Property & Casualty insurance systems and products.

Responsibilities

Lead, mentor, and develop a QA team, fostering a collaborative and high-performance culture.
Conduct interviews, influence hiring recommendations, and participate in onboarding.
Coach and support team members, identify training needs, create development plans, and promote QA best practices and standards.
Conduct regular one-on-one meetings and annual performance reviews.
Guide and support team members during Sprint Planning, Backlog Refinement, Standups, Retrospectives, and Production Releases, ensuring effective participation and alignment with sprint goals.
Provide insight into team capacity and availability to support sprint planning and delivery commitments.
Support sprint execution by assisting with priority items and removing impediments.
Own the regression suite for the sprint team's application area and participate in regression execution.
Ensure adherence to best practices, maintainability, and scalability as outlined by the Automation Center of Excellence.
Review and provide feedback on pull requests to ensure test code quality, maintainability, and alignment with organizational standards.
Ensure test automation efforts align with security, compliance, and regulatory requirements.
Evaluate and enhance QA processes, practices, and standards in collaboration with other QA Team Leads.
Oversee and maintain documentation related to testing processes, procedures, tools, and standards.
Research, evaluate, and propose testing tools, techniques, and approaches to improve quality, efficiency, and coverage.

Benefits

Medical (PPO/HDHP), vision, disability, and life insurance.
Enhanced dental plan with orthodontia coverage, in addition to a standard plan.
Generous PTO plan for benefit-time eligible employees.
Paid company holidays and 4 floating holidays.
Paid parental leave.
Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
Education Assistance Program offering 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
Service Recognition Program providing a monetary award to be used toward a vacation every 5 years of employment.
Wellness initiatives, including Fitness Center and Weight Watchers reimbursement programs.
Voluntary accident, critical illness, and hospital indemnity benefits.
Employee discount and rewards program on travel, tickets, electronics, home, and more.