QA Team Lead
About The Position
The QA Team Lead is a player-coach responsible for day-to-day quality execution for a delivery team or product area. The Lead drives test design quality, coordinates sprint testing, ensures automation alignment, and removes blockers. This role may have direct reports, but the primary accountability is delivery quality and operational leadership within the team. This is a hybrid remote role that requires onsite presence in Pittston, PA at least once every other month. Candidates must live within a reasonable driving distance of either the Pittston, PA or Omaha, NE BHDIC office for required onsite meetings as needed in whichever BHDIC office is local to the employee.
Requirements
- 5+ years in software QA with demonstrated ownership of testing for complex features and releases.
- Strong test design skills including positive, negative, boundary, and integration scenarios.
- Working knowledge of automation concepts and collaboration with automation engineers (Playwright preferred).
- Experience in Agile delivery teams and tools (Azure DevOps preferred).
- Ability to lead without authority, coordinate across roles, and communicate risk clearly.
Nice To Haves
- Insurance domain experience preferred.
Responsibilities
- Lead sprint-level test planning, execution, and release readiness for an assigned scrum or product team.
- Facilitate early test design with BAs and POs, translating acceptance criteria into clear Gherkin scenarios and test coverage.
- Ensure test cases and validation plans are complete, reviewed, and aligned to delivery scope before development completes.
- Coordinate manual and automated testing across UI, API, integration, and end-to-end flows.
- Triaging, documenting, and driving defects to resolution with strong reproduction steps and impact analysis.
- Collaborate with automation engineers to prioritize automation opportunities and ensure stable CI execution.
- Provide clear status reporting (test progress, coverage, risks, blockers) to QA leadership and cross-functional stakeholders.
- Mentor QA engineers on test design, domain knowledge, and effective defect investigation.
- Contribute to continuous improvement in QA process, standards, and team operational hygiene.
Benefits
- Medical (PPO/HDHP)
- Vision
- Disability
- Life insurance
- Enhanced dental plan with orthodontia coverage
- Generous PTO plan
- Paid company holidays
- 4 floating holidays
- Paid parental leave
- Employee Retirement Savings Plan/401(k) with company match and immediate vesting
- Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs
- Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment
- Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs
- Voluntary benefits that include accident, critical illness, and hospital indemnity
- Employee discount and rewards program on travel, tickets, electronics, home, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
