QA Support Staff
Tueller Counseling•Idaho Falls, ID
•Hybrid
About The Position
Work as a team to ensure documentation is completed accurately and timely and act as a support and resource for counselors.
Requirements
- Must be 18 years or older
- Detail-Oriented/Organizational Skills
- Professional and friendly
- Experience in Excel, Word, and Google
Responsibilities
- Work closely with counselors to ensure documentation standards are maintained as per insurance requirements.
- Audit documentation as it is completed (CDA/Diagnostic Impressions, Treatment Plans, Psychotherapy Notes, and Client Charts).
- Complete Comprehensive Audits randomly for quality assurance purposes.
- Maintain Google Spreadsheet to ensure timely filing/billing on assessments.
- Professional interactions with counselors regarding discrepancies in documentation.
- Check voicemail and address any messages throughout the day.
- Read and respond to emails daily.
- All other responsibilities as assigned.
- Attend weekly meetings as assigned.
- Report abuse as outlined in Policies and Procedures #320.
- Maintain all required documentation for employee file including a current enhanced background check.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
