QA Supervisor - F&B Manufacturing - 1st Shift

LASSONDE PAPPAS AND CO INCBoardman, KY
Onsite

About The Position

The QA Supervisor reports to the QA Manager and is based out of our Boardman, Ohio location. This individual will be responsible for coordinating quality control activities while demonstrating leadership, interpersonal skills, rigor, and strong initiative.

Requirements

  • Bachelor’s degree (B.A./B.S.) from a four-year college or university; or three or more years related experience and/or training; or equivalent combination of education and experience.
  • Five years of experience in QC/Food with experience in manufacturing environment preferred.
  • Experience with managing direct reports is required.
  • Must have technical understanding of food safety including manufacturing, quality, HACCP, and GMP operations
  • Must have strong ability to apply basic statistical concepts to problem solving and root cause analysis, and ability to use spreadsheets.
  • Must possess strong analytical skills to use laboratory equipment
  • Strong analytical and synthesis skills required to consider various parameters and make quick, informed decisions.
  • Excellent interpersonal approach and listening skills to create synergy with employees.
  • Must be meticulous and well-organized.
  • Must demonstrate initiative.
  • Must have excellent verbal and written communication skills
  • Must be detailed oriented and can multi-task
  • Must have excellent time management skills

Nice To Haves

  • Knowledge of microbiology and formulation of products is preferred
  • Experience in a unionized environment
  • Experience in customer USDA, FDA, and SQF audits
  • Experience in report writing
  • Must be detail oriented and have the ability to multi-task

Responsibilities

  • Supervising the Quality Control Department
  • Assigns and prioritizes tasks within the team according to production contingencies and needs.
  • Maintains a positive work environment that fosters accountability and teamwork.
  • Ensures good flexibility within the team to build a versatile workforce.
  • Encourages and motivates employees to generate improvement ideas.
  • Ensures that analyses are performed in accordance with the established quality system (method, frequency).
  • Oversees processes to ensure non-conformances are identified and placed in quarantine, and ensures the necessary follow‑up so that a quick decision can be made.
  • Reports retention trends to management according to the established frequency.
  • Identifies corrective actions to prevent recurrence of non‑conformities.
  • Proposes improvement opportunities for processes, work methods, and work organization.
  • Responds to production contingencies: problem‑solving, decision‑making, recipe adjustments, etc.
  • Production Verification: Supervises and supports the QC technicians in verifying production reports (operator reports, charts, records) prior to releasing finished products.
  • Training: Oversees the onboarding of new technicians and provides appropriate training.
  • Evaluates technicians and provides improvement tools.
  • Identifies training needs to maintain a high‑performing and versatile team.
  • Contributes to the general training of all employees in the facility by supporting cross‑department training initiatives and ensuring quality‑related requirements are understood and applied across the plant.
  • Material Orders: Ensures the availability of necessary laboratory materials (pocket thermometers, reagents, stationery), places orders, and manages inventory.
  • Perform other related duties as required and assigned
  • Quality system oversight — Provide feedback to the QA Manager on system performance and ensure the validity and relevance of quality system elements.
  • Continuous improvement leadership — Identify improvement opportunities in processes, methods, and work organization.
  • Non‑conformity management — Ensure non‑conformances are identified, quarantined, tracked, and resolved quickly; analyze trends and propose corrective actions.
  • Production decision‑making — Respond to production contingencies, troubleshoot issues, and make technical decisions (e.g., recipe adjustments, pH corrections).
  • Verification oversight — Support QC technicians in reviewing production reports before product release.
  • Training strategy — Identify training needs to maintain a high‑performing, versatile team.
  • Resource planning — Ensure laboratory materials are available and manage inventory and purchasing.
  • Team task assignment — Assign and prioritize tasks for QA technicians based on production needs.
  • Team leadership — Maintain a positive work climate that promotes accountability and teamwork.
  • Staff flexibility — Build and maintain a versatile team.
  • Employee engagement — Encourage technicians to propose improvement ideas.
  • Training and onboarding — Train new technicians and provide ongoing coaching.
  • Performance evaluation — Effectively communicate all performance indicators and objectives to employees.
  • Supervision of QC technicians — Support QC technicians in verifying production documentation.

Benefits

  • fun events
  • lunches
  • rewards
  • other incentives
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