QA Supervisor, PA

Pero Family Farms Careers•Hanover, PA

12d•Onsite

About The Position

The QA Supervisor assures consistent product safety and quality by developing, implementing, and verifying manufacturing practices and procedures that comply with corporate policies, the strategic plan, and customer product specifications. The role also manages assigned personnel and supports safe, quality food production in a manufacturing and packinghouse environment. The supervisor develops and validates food safety and quality plans, including HACCP plans and prerequisite programs such as sanitation, GMPs, employee training, and supplier approval. The role monitors compliance, manages audits and regulatory matters, documents quality records and corrective actions, and uses data and statistical techniques to drive continuous improvement. The supervisor also hires, trains, coaches, evaluates, and supports packinghouse and quality-control staff, and works with day and night sanitation teams. Work is onsite in a fresh-produce production environment, with exposure to refrigerated areas, produce fumes, and sanitation chemicals. The position seeks a PM shift and requires flexibility with hours, weekends, and holidays; overtime may be required based on operational and business needs. Physical work includes extended periods of standing, sitting, and walking, frequent handling of materials, occasional bending, reaching, stooping, climbing, and occasional lifting and carrying of 5 to 50 pounds.

Requirements

At least 2 years of experience supervising food safety and quality programs is preferred but not required.
Experience in fresh produce.
Excellent verbal and written communication skills.
Proven problem-solving ability.
Experience developing and executing strategic plans.
Ability to drive continuous improvement.
Working knowledge of quality statistics and process control.
Ability to develop and implement HACCP programs and associated prerequisite programs.
Ability to effectively manage technical staff.
Ability to interact with customers.
Ability to communicate effectively with a non-technical organization.
Ability to drive organizational culture and ethics to protect customers and the Pero Family Farms brand.
Ability to work in a manufacturing and packinghouse environment, including refrigerated areas and areas with produce fumes and sanitation chemicals.
Ability to stand, sit, and walk for extended and varying periods; frequently use hands for grasping, writing, and handling materials; occasionally bend, stoop, reach, and climb; and occasionally lift and carry 5 to 50 pounds.
Flexibility with work hours, weekends, and holidays; overtime may be required.

Nice To Haves

B.S. degree in a relevant field such as Food Science, Bacteriology, Chemical Engineering, Statistics, Horticulture, or Dairy Science; preferred but not required.
At least 2 years of experience supervising food safety and quality programs; preferred but not required.

Responsibilities

Plan and implement programs that meet corporate, food safety, and quality missions, and maintain documentation verifying compliance.
Achieve food safety and quality objectives, including compliance with product specifications, by contributing information and analysis to the strategic plan, completing action plans, implementing customer service standards, correcting out-of-control processes, and managing internal and external audits.
Assist with continuous process improvement and implement change when required.
Develop food safety and quality plans, including HACCP plans and prerequisite programs such as sanitation, GMPs, employee training, and supplier approval.
Validate food safety and quality plans by developing product and process specifications and documenting ongoing compliance.
Develop and implement corrective and preventive measures when processes are out of control.
Use data and statistical techniques to drive continuous process and product improvement.
Hire and manage packinghouse staff, provide coaching and counseling, administer disciplinary action when needed, and evaluate performance against agreed-upon objectives.
Work effectively with night sanitation staff and provide coaching, counseling, discipline, and performance evaluation as needed.
Manage regulatory issues and update and communicate food safety and quality knowledge across the organization.
Promote a culture and ethics that support safe, quality food production and protect the Pero Family Farms brand.
Ensure quality-control records, test results, and corrective actions are properly documented.
Train new and existing QC staff on inspection procedures, quality standards, and food safety protocols.
Provide performance feedback and support professional development for QC team members.
Ensure compliance with HACCP, GMP, USDA, FDA, and company policies.
Participate in internal and external audits and ensure corrective actions are implemented.