QA Specialist

Intertek•Austin, TX

2d•$45,000 - $56,000•Remote

About The Position

Intertek, a leading provider of quality and safety solutions, is seeking a QA Specialist to join their People Assurance team. This remote position offers a great opportunity for career growth in Quality Assurance. Intertek's People Assurance teams help organizations identify and close operational gaps and mitigate risk. They offer training solutions, custom-branded communication programs, and learning management systems to engage workforces. Intertek is dedicated to innovation and reducing risk for consumers, brands, and organizations globally, functioning as a Total Quality Assurance Provider.

Requirements

Some college education or equivalent work experience
Native-level English proficiency
Detail-oriented
Good analytical and problem-solving skills
Willingness to become proficient in proprietary software
Experience with desktop computer environments
Ability to communicate positively and professionally with all internal and external stakeholders
Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work
Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines
Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management
Ability to communicate and interact effectively in verbal written and presentation formats
Must possess the fundamental technical and administrative skills required to perform the job duties
Must be customer focused and quality driven
Ability to travel as business needs dictate - less than 5%

Nice To Haves

Bachelor's degree or equivalent
Proficiency with Microsoft Office applications and digital tools used for project management, scheduling, etc.
Experience with content QA and proofreading
Knowledge of industry regulations and standards
Fluency in languages other than English
Excellent written and verbal communication

Responsibilities

Review all courseware prior to delivery for any production related errors.
Ensure grammar and spelling are correct.
Ensure that the images, text, videos and audio files are in the correct places.
Ensure translated materials are accurate between the text and audio.
Ensure courses look and sound consistent and professional.
Ensure each course registers an accurate training record in the Alchemy Platforms.
Write effective and concise bug tickets describing any issues discovered.
Manage ongoing deadlines and tasks efficiently.
Assist in creating and detailing new testing protocols as required.
Manage and maintain the Creative Team’s SharePoint sites.
Research and develop informational PowerPoint presentations on competitors to share with internal stakeholders.
Able to fill in for the Quality Assurance Manager for PTO and absences if needed.
Site and translation glossary maintenance as needed.
Other duties as assigned.