R274068 ENT Clinic - QA/QI Nurse – Registered Nurse, senior Level II

University of Rochester•Rochester, NY
•Onsite

About The Position

This is a part-time (30 hours) position available in a new role within the Department of Otolaryngology. The QA/QI Nurse will be responsible for managing quality assurance and quality improvement initiatives for the department, as well as assisting in phone triage. The QA/QI nurse will work directly with physicians and nursing leadership. This role ensures the delivery of high-quality patient care by overseeing the quality assurance and quality improvement processes within the healthcare facility. The nurse will monitor, evaluate, and optimize patient outcomes by implementing effective quality assurance and improvement initiatives. This position collaborates with interdisciplinary teams to identify areas for enhancement, develop strategies for improvement, and measure the effectiveness of interventions. The role drives a culture of excellence, safety, and patient-centered care through data analysis, performance metrics tracking, and continuous evaluation. Responsibilities include managing both physician and nursing-driven initiatives in the ambulatory and inpatient settings. Triage responsibilities include management of patient phone calls/triage, providing patient education on pre and post-surgical care, coordination of care, assisting with procedural activity, and facilitating patient throughput. The patient population is ambulatory but spans non-acute to acute visit needs. Requires established base of nursing competency in assessment and evaluation. Must be a team player with excellent communication and organizational skills. The position is on-site at different locations with flexible hours.

Requirements

  • At least 3 years nursing with a NYS nursing license required.
  • Established base of nursing competency in assessment and evaluation.
  • Must be a team player with excellent communication and organizational skills.

Nice To Haves

  • Working knowledge of RL solutions.
  • Experience with data collection and entry.

Responsibilities

  • Accountable for provision of competent direct patient care based on established standards.
  • Contributes to unit activities and supports enhancement of the care delivery system at the unit level.
  • Supports peers in the delivery of patient care services and assumes an expanded role which may include charge nurse, preceptor, and committee member responsibilities.
  • Responsible for managing quality assurance and quality improvement initiatives for the department.
  • Assist in phone triage.
  • Work directly with physicians and nursing leadership.
  • Ensures the delivery of high-quality patient care by overseeing the quality assurance and quality improvement processes within healthcare facility.
  • Monitors, evaluates, and optimizes patient outcomes by implementing effective quality assurance and improvement initiatives.
  • Collaborates with interdisciplinary teams to identify areas for enhancement, develop strategies for improvement, and measure the effectiveness of interventions.
  • Drives a culture of excellence, safety, and patient-centered care through data analysis, performance metrics tracking, and continuous evaluation.
  • Responsible for managing both physician and nursing driven initiatives in the ambulatory and inpatient settings.
  • Triage responsibilities include management of patient phone calls/triage, providing patient education on pre and post-surgical care, coordination of care, assisting with procedural activity, and facilitating patient throughput.

Benefits

  • Equity
  • Leadership
  • Integrity
  • Openness
  • Respect
  • Accountability
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