This is a part-time (30 hours) position available in a new role within the Department of Otolaryngology. The QA/QI Nurse will be responsible for managing quality assurance and quality improvement initiatives for the department, as well as assisting in phone triage. The QA/QI nurse will work directly with physicians and nursing leadership. This role ensures the delivery of high-quality patient care by overseeing the quality assurance and quality improvement processes within the healthcare facility. The nurse will monitor, evaluate, and optimize patient outcomes by implementing effective quality assurance and improvement initiatives. This position collaborates with interdisciplinary teams to identify areas for enhancement, develop strategies for improvement, and measure the effectiveness of interventions. The role drives a culture of excellence, safety, and patient-centered care through data analysis, performance metrics tracking, and continuous evaluation. Responsibilities include managing both physician and nursing-driven initiatives in the ambulatory and inpatient settings. Triage responsibilities include management of patient phone calls/triage, providing patient education on pre and post-surgical care, coordination of care, assisting with procedural activity, and facilitating patient throughput. The patient population is ambulatory but spans non-acute to acute visit needs. Requires established base of nursing competency in assessment and evaluation. Must be a team player with excellent communication and organizational skills. The position is on-site at different locations with flexible hours.
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Job Type
Part-time
Career Level
Senior
Education Level
No Education Listed