QA/QC Specialist

CLEAResult

1d•Hybrid

About The Position

This role is responsible for ensuring residential energy efficiency projects meet all contractual, technical, and quality standards. The position plays a key role in maintaining program integrity, ensuring safety compliance, and supporting continuous improvement through participation in quality investigations. The successful candidate will reside in Colorado for frequent travel within the area.

Requirements

High school diploma or associate’s degree preferred.
Industry-recognized technical certifications (e.g., BPI, RESNET) strongly preferred.
Experience in industries such as construction, facility maintenance, or installation.
Strong customer service skills and the ability to build trust with homeowners and contractors.
Frequent bending, crouching, kneeling
Ability to sit, stand, or walk for extended periods
Use of repetitive hand motion
Ability to lift, carry, or push up to 50 pounds
Use of power tools as needed
Driving: Are at least 21 years of age
Valid driver's license in the state you are seeking employment in, with a driving record that meets CLEAResult’s minimum safety standard.
DOT Requirements: If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Responsibilities

Schedule QA/QC appointments with program participants.
Coordinate with homeowners, building owners, or designated applicant representatives.
Conduct thorough QA/QC inspections and residential energy audits, including on-site verifications and electronic review of application and field data.
Ensure all work complies with BPI standards, safety protocols, and program specifications.
Record inspection results, customer and contractor interactions, and ensure documentation aligns with program requirements.
Provide input and status updates to program staff and Quality Department leadership regarding inspection outcomes and compliance status.
Validate that in-field improvements meet the submitted scope and program standards using processes defined in established program QA/QC plans.
Communicate deficiencies to stakeholders and coordinate remediation.
Schedule follow-up inspections as needed to verify resolution.
Manage, track, and report on the results of QA/QC activities.
Participate in investigations related to quality concerns, non-compliance, or customer complaints.
Analyze findings and drive corrective actions and process improvements.
Support other quality control activities as needed, including documentation, stakeholder engagement, and continuous improvement initiatives.
Travel throughout a defined territory to perform inspections and verifications.