QA/QC Specialist - IGM Clinical Admin

Nationwide Children's Hospital•Columbus, OH

About The Position

The QA/QC Specialist coordinates quality control, operational improvement, regulatory compliance, inspection readiness, and education within the Institute for Genomic Medicine. The role assists with troubleshooting and provides technical guidance. It serves as General Supervisor under applicable CAP/CLIA guidelines and as Lab Supervisor under applicable New York State testing guidelines. The position also performs secondary technical review and verification of cases before sign-out to support accurate, timely billing and reporting.

Requirements

Bachelor’s degree in chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution, or equivalent education as defined in 42 CFR 493.1405(b)(5)(i)(B).
Two years of laboratory experience.
Organizational skills and attention to detail.
Computer experience.
Excellent communication skills and the ability to decipher and present information effectively through oral and written communication.
Ability to foster relationships with internal and external customers.
Flexibility in responding to interruptions and changing circumstances.

Nice To Haves

ASCP certification as an MT(ASCP), MB(ASCP), or CG(ASCP).
Experience in cytogenetics, molecular genetics, or molecular biology.

Responsibilities

Promote awareness of and compliance with CAP/CLIA, Joint Commission, and New York State testing requirements.
Serve as General Supervisor under CAP/CLIA guidelines and as Lab Supervisor under New York State testing guidelines, as applicable.
Assist with inspections and maintain inspection readiness throughout the year.
Lead group training to educate laboratory staff on quality control and quality assurance responsibilities.
Coordinate the IGM Quality Monitoring program.
Prepare reports, investigate incidents and deficiency reports, and address deviations from established procedures and processes.
Track and review laboratory documentation related to training, competency, education, and equipment use and maintenance.
Facilitate the creation, updating, activation, and distribution of Standard Operating Procedures.
Collaborate with the supervisor and manager to coordinate process improvements and implement new workflows.
Facilitate and lead workgroups and projects.
Troubleshoot and solve problems in depth, anticipate and prevent issues using quality control information, and recommend improvements.
Resolve technical, computer, and customer service problems.
Perform secondary technical review and verification of cases before sign-out to ensure accurate and timely billing and reporting.