QA Manager

SOUTHEASTERN CONTAINER INC•Bowling Green, OH

23h•Onsite

About The Position

Southeastern Container, Inc. is one of the largest leading manufacturers of PET beverage bottles and preforms, proudly supplying the Coca-Cola bottling system throughout the East Coast and Midwest. For over 35 years, we’ve built a reputation for stability, quality, and sustained growth. We are now seeking talented individuals to join our team for the following role: TITLE: Q. A. Manager REPORTS TO: Director of Quality BASIC FUNCTION: Responsible for developing the Lab Technician(s) to a high level of performance. Support the production, customer service, and research and development requirements of the Company through customer support, lab testing, line trials, training, and application of quality measures and procedures. Coordinate Lean Manufacturing and Six-Sigma activities as required within manufacturing operation.

Requirements

Bachelor’s degree in Quality Management, Engineering, Industrial Technology, or a related field; equivalent experience may be considered.
Minimum 5 years of quality experience in a manufacturing environment.
Minimum 2 years of supervisory or leadership experience overseeing quality teams or technicians.
Demonstrated experience with quality management systems, internal audits, and continuous improvement initiatives.
Experience with SPC, control charts, gage R&R, and statistical analysis tools.
Proficiency in Microsoft Office (Excel strongly preferred) and experience with ERP/QMS software systems.

Nice To Haves

Experience working with PET (Polyethylene Terephthalate) materials and processes
Experience with closures, including bottle cap quality, specifications, and performance testing
Knowledge of preform manufacturing, inspection, and defect identification
Experience with bottle production, blow molding operations, and quality verification
Hands-on experience leading Corrective Actions (CAPA), including documentation and follow-through
Working knowledge of Six Sigma methodologies, particularly statistical analysis
Strong customer service mindset with experience handling customer complaints, audits, or quality concerns

Responsibilities

Manage the DMR system and respond to customer issues with corrective action plans. Insure the DMR system is maintained in an “up to date” status and the information is accurate in both the DMR system and the SEC data base information for quality and service issues.
Communicate information on business issues, testing requirements and performance results. If applicable, direct the activities of the Lab Technician(s) and/or Customer Service Representative, keeping them focused on servicing the Q. A. related needs of the Company through timely and accurate testing and reporting of test data.
If applicable, assist the Lab Technician(s) and/or Customer Service Representative with communication with internal or external teams on any issues, problems or concerns. Help with problem identification and resolution.
Continually look for improved methods of testing and evaluation that will improve the lab’s ability to meet quality assurance goals. Encourage peer review of reports. Assure that all necessary validation and verification documentation as required by Coca-Cola USA certification audit program is current and accessible. Work with the Director of Quality on developing and updating Q.A. Standard Operating Procedures (SOP’s).
Facilitate and/or support all food safety compliance programs, audits and the teams associated with these programs.
Set priorities so that projects requiring a quick response are completed first. Develop systems so that all projects are monitored and assure that the information produced by the lab is done correctly and provided to the right customer on a timely basis. Make sure that the appropriate format for supplying information is followed.
Maintain familiarity with all test procedures and the daily requirements and maintenance of the Hertzler system. Update procedures as needed to assure the integrity of the lab operation. Collect and review all Cp and Cpk data as required for all product lines, identify areas of non-compliance and coordinate corrective action plans with the General Manager as required. Achieve and maintain a minimum ‘Green belt’ status for Six-Sigma process improvement efforts within plant.
Assure that the Lab Technicians and/or Customer Service Representative have access to all necessary training. Coordinate plant quality process improvement activities, including, but not limited to, training for Six-Sigma process improvement, facilitation of “Corrective Action Teams” or process improvement efforts.
Assure that all daily quality checks are scheduled and performed, including necessary documentation of testing data. Monitor any out of specification or out of control situations and communicate information to the General Manager and Team Leaders.
Accompany the General Manager or other key staff members to Partnership Meetings or other customer visits as requested.
Perform other duties as requested by the General Manager. Comply with all activities related to product safety, legality, regulatory compliance and quality