QA Manager

TCI BIOTECH USAAmerican Fork, UT
$75,000 - $95,000Onsite

About The Position

The Quality Assurance Supervisor supports the Quality Assurance Manager in leading all Quality Assurance functions within the CMDO dietary supplement manufacturing facility. This position is responsible for supervising QA personnel, overseeing Quality Control activities, maintaining compliance with FDA 21 CFR Part 111, cGMP, customer requirements and the Company's Quality Management System (QMS). The Supervisor serves as the primary backup to the QA Manager and provides leadership to ensure product quality, regulatory compliance, and continuous improvement.

Requirements

  • Bachelor's Degree in Food Science, Chemistry, Biology, Microbiology, Pharmaceutical Sciences, Nutrition, Engineering or related scientific discipline.
  • Minimum 5 years of QA experience in dietary supplements, pharmaceuticals, food or other GMP-regulated manufacturing.
  • Minimum 2 years of supervisory experience preferred.
  • Strong knowledge of FDA 21 CFR Part 111, cGMP, HACCP, QMS, CAPA, Change Control, GDP and Root Cause Analysis.
  • Experience with ERP/MRP systems and Microsoft Office.
  • Excellent leadership, communication, analytical and problem-solving skills.
  • Ability to sit, stand, walk and work in office and manufacturing environments.
  • Ability to occasionally lift up to 25 pounds.
  • Ability to wear required PPE in production areas.

Nice To Haves

  • Master's Degree preferred.

Responsibilities

  • Maintain and continuously improve the Quality Management System (QMS).
  • Ensure compliance with FDA 21 CFR Part 111, cGMP, customer and company requirements.
  • Monitor quality KPIs and support Management Review.
  • Manage controlled documents including SOPs, Work Instructions, Specifications, Forms, MMRs, BPRs and Quality Records.
  • Control document revisions, approvals, distribution, retention and periodic review.
  • Review Batch Production Records (BPRs), COAs, deviations and release documentation.
  • Support final batch disposition and product release.
  • Supervise incoming, in-process and finished product inspections.
  • Verify packaging, labeling, line clearance and sample retention activities.
  • Provide oversight of QC laboratory activities to ensure compliance with GMP and approved methods.
  • Review laboratory results, COAs, OOS/OOT investigations and laboratory deviations.
  • Coordinate raw material, in-process, finished product, microbiological, environmental monitoring and stability testing.
  • Ensure laboratory documentation follows Good Documentation Practices (GDP).
  • Support laboratory equipment qualification, calibration and preventive maintenance.
  • Participate in laboratory audits and continuous improvement.
  • Lead investigations, Root Cause Analysis, CAPA implementation and effectiveness verification.
  • Investigate complaints, perform trend analysis and implement corrective actions.
  • Lead internal audits and support FDA, customer and third-party audits.
  • Support supplier qualification, SCAR management and supplier performance review.
  • Coordinate change control for materials, formulas, packaging, equipment, specifications and procedures.
  • Coordinate GMP, GDP, SOP and Quality System training and maintain training records.
  • Support process validation, cleaning validation, equipment qualification and calibration programs.
  • Supervise QA/QC personnel, assign work, coach employees, conduct performance evaluations, support hiring and act for the QA Manager when required.
  • Lead Lean and continuous improvement initiatives and perform other assigned duties.

Benefits

  • Generous PTO
  • Matching 401k
  • Medical
  • Dental
  • Vision
  • Pet Insurance
  • Life Insurance
  • Disability Insurance
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