Service Delivery Center - QA Guidewire Testing Senior

Legal operationsSan Antonio, TX
Hybrid

About The Position

The Service Delivery Center Senior role within EY's Financial Services Organization (FSO) focuses on IT Quality Transformation & Application Test Delivery. This position involves driving transformational change in how clients deliver application testing services. The role is part of a collaborative environment that values diverse opinions and teamwork, aiming to solve complex challenges within the financial services industry.

Requirements

  • Bachelor's degree in Computer Science, Engineering, Accounting, Finance or a related field.
  • At least 3 years of relevant work experience.
  • At least 2 years of Guidewire experience.
  • Experience working in the insurance sector.
  • Strong Experience on Guidewire PolicyCenter, ClaimCenter, Billing Center and rating engine and integration experience working with external vendors.
  • Good test knowledge on rating concepts such as premium calculations, discounts and surcharges coverages.
  • Strong quality engineering skills with test automation experience in tools such as Selenium, Rest Assured, etc.
  • Good knowledge and experience on SOAP and REST services test concepts.
  • Strong property & casualty Insurance domain knowledge across personal and commercial products, its risks and coverages.
  • Ability to augment QE practice go to market capabilities in the service delivery.
  • Tools/Frameworks/Software Skills: Selenium, RestAssured, Cucumber, IntelliJ, SOAP UI, Postman, Oracle SQL Developer, Gitlab, Jira, Xray, Hexawise.
  • Excellent collaboration and teaming skills in diverse environments.
  • Technical competency experience with Test Strategy & Operating Model Development, Testing Center of Excellence/IT Transformation Program Management, Test Automation Framework Architecture, Agile Test Management, User Acceptance Test Coordination, IT Organizational Change Management, Performance Testing Program Management, Customer Relationship Management, Enterprise Resource Planning, Enterprise Data Management, IT Life cycle Management or IT Delivery Management.

Nice To Haves

  • Approximately 5 years of financial services experience, including prior consulting experience.
  • Guidewire certifications.
  • Relevant industry certification such as, CISSP, CISM, CISA, CBCP, ITIL, PMP or other specialized IT certifications.
  • A “go-getter” attitude, passion to constantly learn, improve and perform at the highest level.

Responsibilities

  • Providing exceptional testing subject matter expertise and solving complex problems for clients.
  • Acting as a high-profile contact for resolving complex issues.
  • Becoming a credible advisor, influencing clients and engagement teams on resolutions.
  • Working with clients to drive transformational change in application testing services.
  • Defining test strategy, planning, implementing, and quality assurance for large complex projects.
  • Teaming with business organizations to facilitate User Acceptance Testing (UAT).
  • Coaching team members to foster an innovative and inclusive team-oriented work environment.
  • Sharing knowledge and developing engagement tools and enablers for the practice.
  • Cultivating business development opportunities and supporting sales.

Benefits

  • Medical and dental coverage
  • Pension and 401(k) plans
  • Wide range of paid time off options
  • Flexible vacation policy
  • Designated EY Paid Holidays
  • Winter/Summer breaks
  • Personal/Family Care
  • Other leaves of absence
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