QA Field Technician

TransCore•Hunters Creek, FL

53d•Onsite

About The Position

TransCore is seeking a dependable QA Field Technician to support field testing of tolling and traffic systems prior to lane openings. This role is 100% field-based, working on active roadway sites across Florida in coordination with drivers, technicians, and test teams. This position is classified internally as “QA Specialist” for payroll and documentation purposes.

Requirements

Field-based role-- Regular, in-person attendance is required at active project and test locations, as well as occasional visits to the Orlando office may be required based on business needs.
Ability to travel throughout Florida as required; a company vehicle will be provided while performing testing activities
Travel may include multiple consecutive days
Ability to work a flexible schedule, including nights, weekends, and holidays, as operational needs require. Overtime and extended hours may be required based on testing schedules.
Valid driver’s license and a safe driving record required
High school diploma or GED preferred
Typically requires 2–5 years of experience in field operations, technical support, or similar hands-on environments preferred
Basic computer proficiency, including Microsoft Excel and Word
Ability to follow instructions and work in a structured testing environment
Strong organizational and multitasking skills
Ability to work effectively in fast-paced, high-pressure field environments

Responsibilities

Conduct field testing of tolling and traffic systems in controlled test, staging, and live traffic environments
Coordinate and perform vehicle-based test runs with drivers and field teams
Record, analyze, and document test data and results
Audit roadside toll transactions for accuracy
Identify, document, and report system defects and issues
Support testing demonstrations for agency partners
Track installation status and maintain QA punch lists
Prepare reports using Microsoft Excel, Word, and Smartsheet
Communicate testing progress and results to QA and project teams
Maintain testing equipment and company vehicles
Support deployment and maintenance teams as needed
Perform other duties as assigned