QA & Controls Analyst

Toyota • Henderson, NV

2d • Hybrid

About The Position

This position will report to the Loan QA & Controls Manager and is responsible for executing and enhancing first-line QA/compliance/controls functions for TFSB to reduce the compliance and operational risk, in the areas of Residential Mortgage, Consumer/Business Deposits, and Commercial Loans. Responsibilities include execution of quality assurance and compliance processes, FDICIA control testing, performing ongoing compliance monitoring activities, issues remediation and creating performance reporting for key stakeholders within the Bank on the above activities and outcomes. This position requires regular and active partnership with mortgage origination and servicing teams, commercial lending operations as well as TFSB Compliance. This job is located in either Henderson, NV or Plano, TX, but is expected to be in a hybrid work environment. Occasional travel from Henderson to Plano or vice-versa may be required.

Requirements

• Associates degree
• 3+ years of relevant work experience in banking or lending
• Expertise in Excel; ie: pivot tables/insert a column
• Prior experience with Quality Control/Validations of bank products
• Must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment now or in the future.

Nice To Haves

• BA/BS degree
• Compliance or Audit-related certification or license – CRCM, CRVPM, CIA, CPA, etc.
• Experience working with Sales Force and/or Archer

Responsibilities

• Execute first-line compliance testing for loan originations and servicing, including creation of recommended enhancements to business processes to mitigate operational or compliance risk
• Provide responses, evidence and requested documentation for state and federal examinations and track associated remediation items in partnership with TFSB Compliance
• Execute real-time QA processes related to mortgage origination, closing and funding
• Execute real-time QA processes related to deposit origination and boarding
• Execute real-time QA processes related to commercial loan origination and funding
• Collaborate with the mortgage originations team on remediation of business process or quality issues
• Develop recommendations for improving lending processes and procedures for compliance with state and federal laws and regulations
• Track changes and/or updates to procedures, forms, LOS/POS for mortgage originations to enhance quality and/or compliance
• Execute testing of lending-related FDICIA controls owned by the TFSB Operations Department and update key control inventory for lending processes
• Partner with project teams to ensure effective controls are in place pre-implementation of new processes or systems related to lending
• Create and enhance internal reporting for management and key stakeholders on finding trends and recommendations related to operations gaps and issues
• Support audit and examination requests related to lending
• Ensure accurate inventory of control environment is maintained
• Support projects, enhancements, conversions, system implementations, etc. as they relate to lending

Benefits

• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
• Relocation assistance
• Medical, dental, vision, and basic life insurance
• Employees are able to enroll in our company’s 401k plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree