QA/CI Manager

Dura-Fibre•Menasha, WI

About The Position

We're looking for a hands-on QA/CI leader who can drive quality, reduce waste, improve processes, and help shape the future of operational excellence at Dura-Fibre. If you thrive on solving problems, challenging the status quo, and turning data into action, this could be the opportunity for you. The QA/CI Manager is responsible for leading the company's quality assurance programs and driving continuous improvement initiatives across operations. This role ensures products meet customer and regulatory requirements while identifying opportunities to improve processes, reduce waste, and increase efficiency. This position partners with production, maintenance, sales/CS, and the leadership team to build a culture of quality and continuous improvement.

Requirements

A bachelor's degree in business, quality, or operations and 2+ years of related experience in a QA/CI capacity.
Excellent communication and interpersonal skills.
Excellent attention to detail
Data driven mindset
Experience in working both independently and in a team-oriented, collaborative environment is essential.
Fluent computer skills (Microsoft Office tools, email and ERP system experience)
Strong knowledge of Lean Manufacturing, Six Sigma, or CI methodologies

Nice To Haves

Minimum of a Lean Six Sigma Green Belt certification is preferred.

Responsibilities

Lead CI initiatives using Lean, Six Sigma, or similar methodologies
Increase efficiencies related to downtime and productivity on machines throughout the plant as well as decreasing scrap within the facility.
Partner with operations to improve throughput, quality, and overall performance
Facilitate kaizen events and cross-functional improvement projects
Actively seek out and identify opportunities for process improvement, efficiency, cost reduction and optimize workflows.
Develop best practices and tools for project execution and management
Lead research, identify and implement AI concepts and tools in different areas of the business
Ensure incoming materials and outgoing product meets our customer specifications sustaining our on-time delivery requirements.
Establish and monitor key quality metrics (scrap, defects, rework, customer complaints, etc.)
Manage non-conformance processes, root cause analysis, and corrective/preventive actions
Oversee internal and external audits, including customer and certification audits
Ensure compliance with customer requirements, internal standards, and applicable regulations
Drive standardization of processes, procedures, and documentation
Support sales/CS with sample design and creation for customer needs, as well as die board design/support for customer products
Work directly with customers on any quality-related issues that may arise, and support onsite tours as well as travel to customers as needed
Train and coach employees on quality standards and CI tools
Collaborate with production, maintenance, sales/CS, and leadership to solve problems and implement solutions
Serve as a key point of contact for quality-related issues internally and externally
Promote a culture of accountability, data-driven decision making, and continuous improvement
Maintaining regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and an essential function of this position.