QA Chapter Lead

Impact.com•Columbus, OH

23h•Hybrid

About The Position

The QA Chapter Lead is responsible for defining, implementing, and overseeing quality assurance strategies to ensure the delivery of high-quality software products for the group. This role bridges technical QA execution and leadership, guiding QA engineers while collaborating closely with development, product, and DevOps teams to embed quality throughout the software development lifecycle.

Requirements

5+ years of experience in Quality Assurance and/or Software Development Engineering in Test (SDET) roles, with a strong background in test automation and platform development.
Leadership experience, ideally leading QA teams for more than a year.
Deep expertise in various testing methodologies, tools, and frameworks (e.g., Selenium, Playwright, TestRail, CI/CD integration, API testing).
Excellent communication, interpersonal, and collaboration skills, with the ability to influence and align stakeholders across different teams.
A proactive and innovative mindset, always seeking ways to improve quality, efficiency, and developer experience.

Nice To Haves

Experience leading test framework migrations.
Familiarity with OWASP guidelines and security testing tools preferred.
Affiliate & Partnerships Industry Fundamentals Certification by PXA

Responsibilities

Define and maintain QA standards, methodologies, and best practices
Establish test strategies for functional, regression, integration, performance, and security testing
Ensure quality gates are integrated into CI/CD pipelines
Drive continuous improvement of QA processes and tools
Lead, mentor, and support QA engineers (manual and automation)
Plan QA resource allocation and testing schedules
Conduct reviews, provide feedback, and support skill development
Promote a culture of quality ownership across teams within the group
Own test plans, test cases, and test data strategy
Oversee test execution and defect management lifecycle
Ensure adequate test coverage and risk-based testing
Validate acceptance criteria and release readiness
Ensuring coverage for smoke testing post release.
Drive test automation strategy and framework selection
Ensure effective use of automation tools and test management systems
Collaborate with DevOps on CI/CD integration
Monitor test execution metrics and reporting
Partner with Product Managers to clarify requirements and acceptance criteria
Work closely with Engineering Leads to resolve quality risks
Communicate quality status, risks, and metrics to stakeholders
Support release planning and go/no-go decisions
Partner with QA platform & enablement to evaluate & implement next gen tools & technologies for the QA function.

Benefits

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Responsible PTO policy
Mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage.
Monthly gym reimbursement policy
Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Free Coursera subscription
PXA courses
Generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology stipend to help you set up your home office
Monthly allowance to cover your internet expenses.