QA Automation Engineer

Impact.comVictoria, BC

About The Position

As a QA Engineer on the Platform & Enablement team, you'll be a key part of the team shaping how QA is done at scale across impact.com. While product squads focus on shipping their features, the Platform & Enablement team makes sure they have the frameworks, tooling, training, and reference patterns to do so with confidence — and you'll be the engineer making that happen for our US-region squads day-to-day. You'll work closely with QA Analysts and SDETs across product teams, helping them adopt our shared frameworks, write better tests, and unblock when they hit walls. Your impact comes through their work as much as your own commits, but you'll have plenty of meaty engineering of your own: extending our internal testing libraries, producing the reference patterns and worked examples teams adopt, evaluating new tooling, and shaping the standards that keep our automation maintainable and trustworthy. You'll work across our primary tech stacks (Java/Selenium and Playwright/TypeScript) and help teams adopt modern practices, including AI-assisted testing approaches. We value engineers who write clear, idiomatic code, communicate confidently, and genuinely enjoy helping others succeed. If you're energized by building things that make other people's work easier, this role is for you.

Requirements

  • Solid, multi-year hands-on experience writing well-structured, maintainable test automation in one of our primary stacks (Playwright/TypeScript or Java/Selenium), with working familiarity in the other (enough to read it, contribute small changes, and reason about trade-offs).
  • Strong understanding of test design principles — comprehensive coverage, meaningful assertions, negative testing, and tests that verify actual application behavior.
  • The discipline to write and review clean, production-quality code that others can learn from and build upon.
  • A track record of reviewing other engineers' test code — spotting problems quickly, communicating fixes constructively, and raising the bar on a team's collective work.
  • Clear technical communication — you can write documentation that onboards others, explain technical decisions in plain language, and deliver training that lands across skill levels. You enjoy explaining things.
  • A genuine interest in helping others improve — you enjoy pairing, reviewing work constructively, and building materials that make the next person's job easier.
  • A thoughtful, opinionated relationship with your tools — you can articulate why a stack or approach is the right fit (or isn't) for a given problem, grounded in real experience.
  • Comfort with CI/CD integration and the infrastructure that supports automated testing at scale — enough to debug a broken pipeline alongside a product-team QA.
  • Familiarity with AI-assisted development tools and a willingness to explore how AI can improve testing workflows for the teams you support.
  • Experience with Docker and containerized test environments for consistent, reproducible test execution across local and CI environments.

Nice To Haves

  • Strong working depth in both Playwright/TypeScript and Java/Selenium (rather than one primary + one familiar).
  • Experience designing test frameworks from scratch (not just consuming and extending them) — packaging libraries for internal distribution, defining shared conventions, etc.
  • Prior experience creating or contributing to training programs, workshops, or internal knowledge bases.
  • Familiarity with test management tools and their integration into QA workflows.
  • Experience applying AI tools to enhance automation development, test creation, or defect analysis.
  • Prior experience working as part of a globally-distributed team across multiple timezones.

Responsibilities

  • Extend, refine, and contribute to our internal testing frameworks alongside the central platform team — adding capabilities that the broader QA org adopts.
  • Produce worked examples and reference implementations that demonstrate the conventions product teams should adopt for their own automation.
  • Help evaluate and implement tooling for the test platform stack — running proof-of-concepts, benchmarking options, and producing clear recommendations.
  • Help operate and improve our shared testing infrastructure services — debugging issues, supporting consuming teams, and keeping things reliable.
  • Deliver hands-on workshops and training sessions on automation best practices, framework usage, and new tooling — tailored for QA Analysts and SDETs at varying skill levels.
  • Build and maintain a centralized knowledge base — framework guides, coding standards, onboarding materials, worked examples, and FAQs.
  • Pair with QA Analysts and SDETs across product squads on their own automation work; provide review feedback that raises the bar without slowing teams down.
  • Be the first line of help for QA professionals when they hit blockers — flaky tests, broken CI runs, framework adoption snags, "how do I…?" questions.
  • Adopt, advocate for, and help product squads converge on our shared QA standards and conventions.
  • When a product team's automation drifts from shared conventions, raise it constructively in code review and help them course-correct.
  • Provide thoughtful, hands-on feedback to the central platform team on what's working and what isn't — your real-world view from working alongside product squads is invaluable.
  • Active member of the QA Guild — contribute to shared channels, prepare content for meetups, and encourage knowledge sharing.

Benefits

  • Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage
  • Insurance coverage (life, short-term disability, long-term disability, and more)
  • Health Care Spending Account
  • Two different Employee Assistance Programs
  • Responsible PTO policy
  • Flexible environment
  • Mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage.
  • Monthly gym reimbursement policy
  • Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
  • Free Coursera subscription
  • PXA courses
  • Generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
  • Technology stipend to help you set up your home office
  • Monthly allowance to cover your internet expenses.
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