QA Analyst
About The Position
The QA Analyst will work closely with DTMB teams and project stakeholders to plan, execute, and maintain software testing activities. The role performs functional, regression, integration, and user acceptance testing; documents and tracks defects; and validates system changes and enhancements for agency goals and DTMB standards. The position also participates in project meetings, provides testing-related input on requirements, and supports continuous improvement. As a key member of the DTMB Agency Services QA/BA team, the analyst contributes to quality-of-life (QoL) support requests and operational team activities. The successful candidate will help agency partners navigate DTMB processes, policies, and quality standards; learn applications and workflows quickly; build effective working relationships; and adapt to changing project priorities and requirements. The position is a contract role located in Lansing, Michigan, with a hybrid schedule requiring onsite work Wednesdays and Thursdays. Flexible work-from-home options are available. Interviews are conducted via MS Teams. Candidates must provide at least two professional references on a separate reference page.
Requirements
- Bachelor’s degree.
- At least 5 years conducting comprehensive software testing, including test planning, test case design, execution, defect documentation, and process analysis to improve quality and reliability.
- At least 5 years creating, refining, and managing test cases and acceptance criteria in Agile development projects, including user story validation and participation in sprint ceremonies.
- At least 2 years working directly with senior management on testing impacts, quality strategy, risk assessments, testing approaches, and defect resolution.
- At least 2 years testing IT solutions designed for public use, including functionality, accessibility, performance, and security considerations for customer-facing applications.
- Strong customer service and communication skills.
- Ability to learn new applications, workflows, and project contexts quickly.
- Self-directed, well organized, and confident building strong working relationships.
- Ability to adapt to shifting priorities, changing project needs, and evolving agency requirements.
- Detail oriented, collaborative, analytical, and committed to high-quality technology outcomes.
- Provide at least two professional references, including each reference’s full name, phone number, email, and affiliation to the candidate.
Nice To Haves
- Recommended: 2 years of experience with ADA/WCAG accessibility and compliance testing.
- Recommended: 2 years of experience reviewing and triaging vulnerability scan results.
- Recommended: 1 year of experience with systems or programs governed by state and/or federal regulations, ensuring quality practices support compliance requirements.
Responsibilities
- Develop, execute, and maintain test plans, test cases, and test scripts.
- Perform functional, regression, integration, and user acceptance testing.
- Identify, document, and track defects, communicating clearly to support timely resolution.
- Validate system changes and enhancements against agency goals and DTMB standards.
- Participate in project meetings and provide testing-related input on requirements.
- Support continuous improvement efforts.
- Contribute to QoL support requests and operational team activities as a member of the DTMB Agency Services QA/BA team.
- Help agency partners navigate DTMB processes, policies, and quality standards.
- Communicate testing impacts, facilitate quality-strategy discussions, contribute to risk assessments, and align stakeholders on testing approaches and defect resolution.
- Provide at least two professional references on a separate reference page.
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- Flexible work-from-home options
