PXM Functional Lead | Agentic Commerce

Accenture•Chicago, IL

1d•Remote

About The Position

Accenture Song is seeking a PXM Functional Lead to own the functional design and business enablement of Product Information Management (PIM) solutions. This role acts as the main liaison between business stakeholders and technical teams, ensuring PIM platforms are configured to support complete product data, content, and syndication processes. The Functional Lead will define future-state business processes, guide data model and workflow design, and prioritize the use of out-of-the-box PIM capabilities. They are responsible for the solution's usability, adoption, and alignment with business objectives across merchandising, marketing, supply chain, and digital commerce. This role collaborates with the PIM Technical Architect, Project Management, and client stakeholders to deliver scalable, governed, and user-centric PIM solutions. The role also involves leading functional discovery, defining future-state PIM processes, owning product data modeling decisions, translating business requirements into functional specifications and user stories, guiding PIM configuration, ensuring functional integration with other platforms, acting as a functional escalation point, supporting change management and user adoption, participating in solution development, and providing functional expertise for pre-sales initiatives. Additionally, the role will drive AEO and GEO strategies for clients using PIM data for LLM syndication and stay updated on industry trends in Agentic Commerce, GenAI, and automating the product content supply chain.

Requirements

7+ years of full lifecycle implementation experience using various SDLC methodologies
5+ years of experience in tactical deployment or migration of PIM, DAM, eCommerce and syndication applications with deep understanding of PIM, PXM, DAM, eCommerce, and syndication concepts
3+ years of experience with product data modeling (attributes, variants, hierarchies, relationships)
5+ years of experience in functional roles supporting relevant PIM, DAM, eCommerce and syndication packaged solutions such as Salsify, Syndigo, Akeneo, inRiver, Informatica P360, Stibo STEP, 1WorldSync

Nice To Haves

Workflow and governance design experience
Ability to translate business needs into functional system design
Stakeholder facilitation and workshop leadership
User story writing and backlog refinement
Solid understanding of AEO and GEO strategies and how to adapt product data for LLM’s
Knowledge of GDSN concepts, Digital Shelf Analytics, Enhanced Content, Retailer schemas & validation rules
Experience with multi-lingual and multi-market implementations
Experience with GenAI or Agentic AI integration within PIM platforms
Experience with AEO, GEO

Responsibilities

Lead functional discovery to understand current-state product data, content, and onboarding processes
Define future-state PIM processes, workflows, and governance models aligned to business goals
Own product data modeling decisions including attributes, hierarchies, variants, relationships, and localization
Translate business requirements into clear functional specifications and user stories for configuration and development
Guide configuration of PIM workflows, validations, permissions, and enrichment rules
Ensure effective integration of PIM with DAM, ERP, commerce, and syndication platforms from a functional perspective
Act as the primary functional escalation point, resolving design questions and trade-offs
Support change management, training strategy, and user adoption planning
Participate in solution development, provide input for estimates, and support pre-sales initiatives as a functional subject matter expert
Drive AEO and GEO strategies for clients using PIM data for LLM syndication
Stay up to date on industry trends related to Agentic Commerce and leverage of GenAI and Agentic solutions to automate the product content supply chain