Purchasing Support Specialist

Winsupply•Moraine, OH

3d•Onsite

About The Position

Winsupply Sourcing Services (WSS) operates approximately 2 million square feet of wholesaling warehouse space, offering inventory and vendor management solutions to be the premier vendor partner for its customer base. The customer base consists of aspiring entrepreneurs who own and operate their own wholesale distribution businesses, now over 680 businesses nationwide. This role provides the opportunity to have a direct impact on the success of entrepreneurial small businesses across the United States, particularly those that rely on WSS to improve their inventory turnover. WSS transacts with vendors and customers nearly three quarters of a million times in a given fiscal year. In this role, you will help the procurement teams of WSS achieve a premier customer experience through proactive communication and order expediting services.

Requirements

Associate’s Degree in Business, Business Administration or related field. In lieu of degree, relevant experience considered.
Proficient with office technology and software.

Nice To Haves

Experience in wholesale industry.

Responsibilities

Develop relationships with shipping and customer service employees at vendor partners stocked in DCs
Review all back orders open for more than 3 days beyond original order date
Communicate with vendor partners, proactively, to obtain estimated lead times for back orders
Decide, based on lead time, whether to expedite order or wait for product delivery
Communicate with local companies (LC), proactively, on status of back order and expedited fill date
Update lead time information within WISE enterprise resource system
Review vendor ASNs and back order reporting to provide direct feedback to Distribution Centers on shipments requiring priority receiving
Manage back order and fill rate metrics to proactively communicate with local companies experiencing significant back order trends; work with Purchasing Agents to improve customer experience
Review stocking positions, sales history, shipping quotes, replenishment lead times, etc. to consider material that can be transferred between Distribution Centers without exacerbating stock out issues
Determine when appropriate to transfer material between DCs to resolve open back orders
Effectively record metrics related to expedited transfers, including number, frequency, amount, freight expense, improved back order fill time, etc.
Maintain proper documentation on all matters in Cherwell; communicate identified process improvements
Hold oneself to team service standards; manage resolutions between WSS Policies and LC stratification
All other duties as assigned, including special projects.