About The Position

Provides administrative and technical support to improve the supplier experience, promote supplier engagement, and enhance supplier performance assessment. The position will work with office leadership to develop strategies to ensure that the Baltimore County Public Schools (BCPS) procurement system is understood and transparent to the supplier community. Assists in coordinating and processing documents to monitor supplier performance. Performs other duties as assigned.

Requirements

  • Possession of a high school diploma or appropriate equivalent.
  • Six years of office clerical experience.
  • Knowledge of procurement processes and procedures.
  • Knowledge of office practices and procedures.
  • Knowledge of spelling, grammar, and arithmetic.
  • Knowledge of personal computers and office software packages including Microsoft Word and Excel.
  • Knowledge of data entry techniques for web-based software.
  • Knowledge of automated office systems.
  • Skill in establishing and maintaining effective working relationships with all staff, supervisors, and suppliers.
  • Skill in maintaining databases.
  • Skill in maintaining electronic filing systems.
  • Skill in operating personal computers and related office equipment.
  • Skill in providing routine information to telephone callers and office visitors.
  • Ability to learn and adapt to changing procurement processes.
  • Ability to lead and direct the work of others.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to perform basic mathematical computations.
  • Ability to follow rules and regulations.
  • Ability to establish and maintain effective working relationships.
  • Must be fingerprinted and have a criminal background investigation completed.
  • Must provide proper identification and documentation of eligibility for employment in the US.
  • Must provide a copy of DD214 if military experience.
  • Official transcripts for all higher education must be received prior to contract signing.

Nice To Haves

  • Two years of experience in customer service are preferred.
  • Familiarity with procurement/supplier program is preferred.

Responsibilities

  • Evaluate and make recommendations to Purchasing leadership regarding supplier logistical and performance capabilities.
  • Establish supplier monitoring and tracking processes.
  • Assess supplier performance using a variety of supplier management strategies to ensure continuous improvement.
  • Evaluate and make recommendations to office leadership regarding supplier feedback on solicitations and purchases.
  • Monitor agency satisfaction with supplier goods and services.
  • Maintains positive supplier relationships and provides customer support to suppliers and internal customers.
  • Conduct supplier onboarding and provide timely requests to general supplier requests where appropriate.
  • Provide guidance and assistance to internal teams on purchasing processes and compliance requirements.
  • Develop and facilitate supplier training experiences.
  • Ensure supplier compliance with purchasing policies and procedures.
  • Provide required documentation as needed.
  • Maintain current knowledge with purchasing regulations and industry best practices.
  • Perform general office functions.
  • May serve on various committees for special projects.
  • Performs other duties as assigned.

Benefits

  • medical plans
  • dental plans
  • vision
  • life insurance
  • flexible spending accounts
  • disability coverage
  • 403(b)/457 plans
  • paid holidays
  • sick days
  • personal business days
  • bereavement days
  • flexible leave options such as FMLA
  • sick bank
  • board approved leaves
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