Purchase Request Financial Shared Services Associate

Penn State University • University Park, IL

2d • Hybrid

About The Position

The Office of Central Procurement is seeking a dynamic Financial Shared Services Associate to join the Purchase Request (PR) Team. The PR team processes all non-catalog purchases made across Penn State. Financial Shared Services Associates are aligned to specific units across the University to ensure personalized and consistent support. This position offers a flexible work arrangement that combines remote and on-campus work.

Requirements

• General Equivalency Diploma (GED) or High School (HS)
• 2+ years of relevant experience

Nice To Haves

• Strong verbal and written communication skills and the ability to collaborate with coworkers within and outside of the Procurement unit
• Excellent customer service skills
• Ability to maintain confidentiality regarding sensitive documents and situations
• Demonstrated ability to multitask and meet deadlines
• Effective decision-making skills
• Excellent organizational skills and problem-solving abilities
• High level of accuracy in work and attention to detail

Responsibilities

• Serve as a central hub member for the Purchase Request team
• Receive and process non-catalog requests for purchase order
• Tracking the progress, gather required documentation and assist unit initiators understand and navigate the process
• Review all financial transactions for compliance with University policies, procedures, documentation standards, and regulatory guidelines
• Provide excellent customer service to internal stakeholders through clear communication and timely issue resolution; assist in monitoring internal and external customer satisfaction
• Reconcile discrepancies and investigate transactional anomalies or errors
• Execute financial approvals on designated transactions
• Maintain accurate and up-to-date transaction records in financial systems
• Assist with internal and external audits by providing transaction documentation and reports
• Maintain alignment and communication with specific unit teams to ensure accurate and responsive support
• Identify opportunities for process improvements and automation in transaction workflows
• Maintain confidentiality and integrity of financial data at all times
• Provide training to new staff members as directed

Benefits

• Comprehensive medical, dental, and vision coverage
• Robust retirement plans
• Substantial paid time off which includes holidays, vacation and sick time
• Generous 75% tuition discount, available to employees as well as eligible spouses and children

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees