Puncher / Embroidery Specialist (f/m/d)

Spread Group

1d•Hybrid

About The Position

Spread Group is a renowned global provider of customized apparel and lifestyle products, distinguished by our commitment to made-to-order technology. Our core business model revolves around producing precisely what our customers desire, precisely when they desire it. As pioneers in this space, we combine sustainability with on-demand personalization, enabling individuals and businesses to express their unique identities through bespoke creations. Join us to be part of a global leader in the exciting world of personalized apparel and lifestyle products! For a period of 6 months we are seeking a curious and passionate individual to join our team as the Puncher / Embroidery Specialist (f/m/d) and drive our business forward. Customer service at scale requires clear, efficient, and adaptable processes. Customers interact across multiple channels, and touchpoints, and seamless experiences depend on workflows that connect people, systems, and technology. In this role, you own the design and continuous improvement of customer service processes, ensuring they are scalable, efficient, and aligned with business objectives. You shape how customer support teams operate, drive automation opportunities, and create structures that enable teams to deliver a consistent and effective customer experience across all segments.

Requirements

Experience with using Tajima DG16 and wilcom embroidery digitizing software to develop high-quality embroidery programs.
Extensive experience creating embroidery digitizing files, ideally within the embroidery industry
Highly proficient in common graphic design software and in creating vector artwork
Comfortable using English in your day-to-day work

Nice To Haves

Passionate about embroidery digitizing and eager to apply your expertise in a dynamic environment
Enjoy working in an international environment

Responsibilities

Create and digitize new embroidery designs, converting existing artwork and graphics into embroidery-ready files
Work with Tajima DG16 embroidery digitizing software
Serve as the design team's subject matter expert for all digitizing-related topics
Act as the main point of contact for our production team regarding the feasibility and implementation of your embroidery designs

Benefits

Flexible working hours
Hybrid work options within Germany
30 days of paid vacation
Family-friendly working policies
German and English language courses
Interdisciplinary workshops and training
Exclusive corporate discounts on a wide range of renowned brands
Remarkable discounts on our products
Irresistible discount campaigns
Modern offices designed to inspire creativity
Rooftop terrace
Cozy kitchens for breaks and after-work events
Lively company events (summer and Christmas parties, team-building activities, workshops)
Inclusive atmosphere where authenticity is celebrated
No dress code
Pet-friendly workplace