Punch Technician (Maintenance)

CYM LivingChicago, IL
Onsite

About The Position

CYM Living is a national real estate firm seeking a dependable and detail-oriented Punch Technician to join their maintenance team. The role involves preparing vacant units for incoming residents by painting, cleaning, and performing basic repairs after move-out. The Punch Technician will escalate larger repair issues to the Maintenance Supervisor and must have a strong commitment to quality workmanship, consistency, and meeting turn timelines. CYM Living focuses on providing exceptional living experiences, nurturing community, and empowering growth through a vertically integrated approach that combines data, technology, and hyperlocal customer service.

Requirements

  • 1-2 years of experience in painting, drywall repair, cleaning, or general maintenance; unit turn or make-ready experience preferred.
  • Working knowledge of interior painting, patching and drywall repair, and basic plumbing, electrical, and appliance repairs.
  • Ability to consistently meet turn quality standards and timelines (team goals: 16 hours per turn and 14 days to complete a unit turn).
  • Comfortable using a smartphone or tablet to document work orders, upload photos, and record time.
  • Strong attention to detail and the ability to work independently and as part of a team.
  • Ability to lift up to 50 pounds, climb ladders, and stand, bend, and kneel for extended periods.
  • Valid driver’s license and reliable transportation.

Responsibilities

  • Paint, clean, and perform basic repairs on vacant units after move-out to prepare them for the next resident.
  • Escalate larger repairs to the Maintenance Supervisor so additional internal work or outside contractors can be coordinated.
  • Maintain a high quality of work - no additional repairs or cleaning should be needed once a work order is closed, unless a larger issue has been communicated to the supervisor.
  • Gather the supplies needed each day for the active turn list, and inform your supervisor before the daily cutoff time of any supplies needed.
  • Take photos of each unit before and after turning it and upload them to the corresponding work orders.
  • Input time on all work orders worked and close out turns as they are completed.
  • Verify weekly that hours are correct and that all turns closed during the week reflect the correct status in Yardi.
  • Notify your supervisor when running low on paint or other commonly used supplies.
  • Maintain accurate time card punches and be prepared to start work at your scheduled start time.
  • Complete trash-outs as necessary and assist with snow removal in the winter as instructed by your supervisor.
  • Follow all safety regulations and protocols to maintain a safe working environment.
  • Comply with all company policies, local laws, and Fair Housing regulations.

Benefits

  • Medical, Dental, and Vision Coverage
  • Flexible Spending and Health Savings Accounts
  • Short-Term Disability and Supplemental Life Insurance
  • Employee Assistance Program
  • Fitness and Well-Being Program
  • Company-Paid Life Insurance and Long-Term Disability
  • 401(k) with Generous Company Match
  • Paid Time Off (PTO), Paid Sick Time, and Paid Holidays
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