Public Works Systems & Process Specialist

County of Weld•Greeley, CO

About The Position

Public Works is seeking a detail-oriented professional with data processing and analysis skills, proficiency across multiple software systems, and report-development experience. The role supports department operations by documenting processes and workflows, analyzing data and reporting variances, recommending efficiency improvements, preparing confidential documents, and supporting quality assurance and audits. It requires specialized knowledge of programs used across Public Works divisions to evaluate and improve departmental efficiency and quality-control processes. The position also provides administrative and program support to management and department staff, may serve as a liaison with county offices, agencies, and the public, and may assist with training and reviewing staff work. Other duties include responding to calls and walk-in traffic and providing backup for accounts payable and accounts receivable. The role is non-exempt under the Fair Labor Standards Act and eligible for overtime pay.

Requirements

High school diploma or GED.
Three years of experience in an increasingly responsible position in an office setting, or an equivalent combination of education and experience.
Valid regular Colorado driver's license by the employment start date and maintain a valid license for the duration of employment.
Thorough knowledge of spelling, punctuation, grammar, and modern office practices and procedures relevant to the position.
Ability to communicate effectively and professionally, verbally and in writing, with staff, professionals, agencies, and the public.
Ability to perform arithmetic using whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages.
Proficiency with Microsoft Office Suite, including spreadsheet-based applications and Word, and ability to use multiple software systems.
Knowledge of office equipment and moderate computer skills.
Pass a background check and substance-use screening before the employment start date.
Pass a post-offer physical-demands evaluation compatible with the position.

Nice To Haves

Associate’s degree in business.
Some local government experience.
Familiarity with Cartegraph or database/inventory-tracking software.

Responsibilities

Create process documentation and workflows and maintain knowledge of internal processes used by multiple department divisions.
Analyze data integrity, identify inefficiencies, and recommend improvements; interpret datasets to identify trends or patterns and acquire data from primary or secondary sources.
Support manual system data updates, including FEMA equipment cost updates and cost-of-living changes.
Troubleshoot reporting variances and use department software systems to support compliance and accuracy.
Design and prepare confidential documents and correspondence, including documents related to restitutions or the Federal Motor Carrier Safety Administration as needed.
Maintain filing systems, update project files, and retrieve information.
Serve as a department liaison with other county offices, agencies, and the public as needed.
Assist management staff; attend public meetings; take or transcribe notes, minutes, or confidential dictation; and prepare pass-arounds or agenda items for submission to the Clerk to the Board for the BOCC.
Respond to public questions and complaints, referring matters to an administrative superior when necessary.
Keep informed of new laws and ordinances and answer inquiries about resolutions, community projects, special projects, and special programs, exercising some independent judgment.
Assist, coordinate, and train lower-level personnel; review completed work and recommend changes to ensure accuracy and completeness.
Establish and maintain effective working relationships with employees.
Define and implement quality-assurance programs to monitor work processes related to county and state reporting requirements.
Prepare for audits and generate reports for special project requests.
Perform complex duties and prepare accurate, complete documents, correspondence, and reports.
Coordinate plans and project activities, including utility locates for projects.
Assist callers on the main department phone line, provide backup coverage for departmental accounts payable and accounts receivable, and assist with walk-in traffic as backup.
Perform other duties as assigned and comply with all policies and standards.