Public Works Engagement & Outreach Coordinator

City of Minneapolis • Minneapolis, MN

6d • Hybrid

About The Position

The Transportation Planning and Programming Division within Public Works is hiring an Engagement and Outreach Coordinator. The position will support a team of transportation professionals with communications, outreach and engagement around transportation plans, programs and projects. The position will provide direction on strategic communications and outreach for division initiatives. The position will help advance priorities and projects in line with the City’s Transportation Action Plan, Racial Equity Framework for Transportation, Vision Zero commitment, Complete Streets policy, and mode shift campaign, As You Go Minneapolis. This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office. The City of Minneapolis does not sponsor applicants for work visas.

Requirements

• Bachelor's Degree in Public relations, Communications, or Community Engagement or related field
• Three years of experience that includes developing educational and communication strategies and plans, conducting community outreach activities, using software and web applications to produce effective communication products
• Experience developing educational and communication strategies and plans.
• Experience designing and conducting community outreach activities.
• Considerable knowledge and skills in using software and web applications to produce effective communication products.
• Experience creating content and managing the development of social media and other electronic communications.
• Experience using the Microsoft Office suite of products.
• Demonstrated skill and ability in developing, implementing, and overseeing complex projects.
• Strong verbal and written communication skills.
• Excellent editing skills.
• Possess strong interpersonal skills.
• Possess the ability to make effective presentations.
• Fluent in creating accessible products per latest ADA guidance.
• Knowledge of transportation systems and/or city planning.
• Independent and creative thinker who can take initiative and advance new ideas in a fast-paced work environment.

Responsibilities

• Support the Public Works Transportation Planning and Programming division with vision, conceptualization, production, and editing of talking points, reports, handouts, publications and web content that are consistent with Public Works’ communication efforts. This includes maps, charts, reports, brochures, and web content that support the team’s communication and outreach efforts.
• Develop and implement issue-specific communication plans and strategies for both internal and external audiences, effectively communicating with appropriate partners and stakeholders (i.e. media, residents, elected officials, and/or other agencies).
• Collaborate with transportation planners and the Communications Department to coordinate, implement, and administer marketing and community outreach and education.
• Plan, manage and participate in internal and external events such as community forums, project tours, project celebrations, etc. Examples include annual Community Connections Conference, Open Streets and As You Go MPS events.
• Develop and recommend appropriate outreach strategies to various project teams to ensure clear and consistent messaging that clearly reflects Public Works' strategies and goals, including for capital projects and engagement initiatives.
• Prepare and make presentations to groups, residents, elected officials, and staff and act as a liaison regarding specific Public Works projects, programs and capital projects.
• Develop and administer vendor contracts. Act as resource for staff team on latest procurement best practices related to outreach and engagement events, including the Community Engagement Consulting Pool.
• Maintain, help institutionalize and update as needed the strategic communications and engagement templates and resources for the Transportation Planning and Programming Division of Public Works.
• Uphold the City’s website standards and guidelines across a variety of project pages and program pages. Keep up-to-date on the City’s website standards and guidelines and ensure that content is reviewed and edited to maintain the standards while remaining in contact with the Quality Owners.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level