Public Works – Administrative Program Support

Town of Chapel Hill•Chapel Hill, NC

1d•Onsite

About The Position

The purpose of this position is to provide administrative and analytical support to the Public Works department. This part-time position provides a valuable opportunity to gain a unique view of the inner workings of Town government, as well as gain entry-level public sector experience. This position is classified as temporary and does not qualify for benefits. Temporary employees are limited to working 950 hours in a 12-month period. The hourly rate range is from $20.00 - $23.00 based on experience. Applicants must be able to successfully complete all pre-employment requirements, including a background check and drug screening. In addition to the application, applicants must also submit a cover letter briefly outlining their interest and experience working with analytics and administrative support roles. Please ensure the cover letter is included prior to submitting your application.

Requirements

High school diploma or equivalent required.
One year of administrative, clerical, or customer service experience required.
Knowledge of principles of customer service.
Knowledge of clerical, purchasing, and budgeting processes.
Ability to effectively manage multiple projects with deadlines.
Ability to plan, organize and present information in a clear and logical format.
Ability to collect, compile, and analyze information and data.
Ability to use Microsoft Office suite and web-based software systems.
Ability to research issues, solve problems and make sound decisions.
Ability to establish and maintain effective working relationships with employees and customers.
Ability to communicate effectively orally and in writing.
Ability to model behavior that is consistent with our values of RESPECT.
A valid NC driver’s license and the availability of private transportation or the ability to provide transportation between job sites is required.

Nice To Haves

Students with a background in Public Administration, Public Policy or a related field are encouraged to apply.
Knowledge of research, analysis, and report development preferred.

Responsibilities

Provides customer service and clerical support to the department, including phone, email, and front desk support as needed.
Responds to inquiries and concerns from residents, providing accurate information, guidance, and assistance as needed.
Assists the Management Analyst in coordinating the fiscal operations of the department, such as budget development, reporting, and accounts payable support functions.
Assists in digitizing and updating internal operating procedures, developing staff-facing resources, and supports records management needs.
Conducts research, analyzes data, and prepares reports and recommendations to staff.
Coordinates and manages special projects, such as performance measure and benchmark evaluation.
Completes all other duties as assigned.